Ferman BMW - Service Center

The car was covered by BMW's paint warranty, but the dealer Ferman either did not do it (they only adjusted the parts so that the fault was not noticeable) or they repainted it so badly that the same is dealer Ferman either did not do it (they only adjusted the parts so that the fault was not noticeable) or they repainted it so badly that the same issue is there again. The photo proves it. I can't believe the BMW painted More

Great service team. .Sal and Jamie were great.Very knowledgeable.and friendly.Car was ready on time .Sal and Jamie were great.Very knowledgeable.and friendly.Car was ready on time More

My service consultant is the best! !! That is why I buy BMW’s because of Sal !! That is why I buy BMW’s because of Sal More

From the internet inquiry to the actual delivery of the vehicle, the interaction with the dealership was polite, consistent, and comfortable. Our options were always explained, there was never any pressur vehicle, the interaction with the dealership was polite, consistent, and comfortable. Our options were always explained, there was never any pressure, and we left with a very favorable impression of how this dealership does business. William Patti was our main contact, and was enthusiastic about the product, and made us feel appreciated. More

Great people and great work. Roy is great and so is Cesar. I’m happy to bring my car there. Not happy I need tires Roy is great and so is Cesar. I’m happy to bring my car there. Not happy I need tires More

Excellent service. Everyone was pleasant and courteous and happy to help with anything. It was best service I’ve ever had with a dealership Everyone was pleasant and courteous and happy to help with anything. It was best service I’ve ever had with a dealership More

This dealer is all about customer service. I always fell treated like I am the only client. Every service representative, desk attendant or sales person is knowledgeable and courteous! Highly I always fell treated like I am the only client. Every service representative, desk attendant or sales person is knowledgeable and courteous! Highly recommended! More

Ferman is the best BMW dealership in the Tampa Bay area. They have by far the easiest, quickest and most cost-effective services department around. Working with Roy, you will be kept updated with text messa They have by far the easiest, quickest and most cost-effective services department around. Working with Roy, you will be kept updated with text messages and videos along with their very convenient loaner car program. I highly recommend them and don’t forget the free car wash at the end 😁 And if you’re looking to purchase a new BMW, make sure to reach out to Mary Keller! More

I was scheduled to drive 1100 miles. Dealership took care of all recalls on minimal notice. Dealership took care of all recalls on minimal notice. More

dealership was awesome great service everyone was wuite helpful moved down from ny recently your my new dealership….Very happy!!!!! helpful moved down from ny recently your my new dealership….Very happy!!!!! More