Ferman BMW - Service Center

Great service and car delivery process + the process of choosing add-ons and service plans was smooth and uncomplicated choosing add-ons and service plans was smooth and uncomplicated More

Our salesman did a great job! The finance manager was incredibly good and did a great job helping us!! The finance manager was incredibly good and did a great job helping us!! More

Quick and easy to schedule the appointment. Friendly advisor to work with that was knowledgeable to my needs. In and out within the hour. Friendly advisor to work with that was knowledgeable to my needs. In and out within the hour. More

My experience with this dealership is always top notch. The customer service is great. The free car wash is super nice, they're honest and it was really nice. Getting us a rental car this time when we need The customer service is great. The free car wash is super nice, they're honest and it was really nice. Getting us a rental car this time when we needed it. More

Excellent communication Jamie followed up with me all the time. Fast and efficient, and provided a loaner which was very nice. time. Fast and efficient, and provided a loaner which was very nice. More

This place should have a zero rating. Worst BMW dealership I have ever been to. Worst BMW dealership I have ever been to. More

Very good! Cesar always careful with the service! Definetly recommend him. I will go back! Cesar always careful with the service! Definetly recommend him. I will go back! More

On time, Roy is knowledgeable and good communication. Always pleasure to work with, good customers service Always pleasure to work with, good customers service More

The guy working with me was great! Very nice, informative and courteous. My huge negative had nothing to do with him personally. But I was shocked that I had a bill of over $500 for ge Very nice, informative and courteous. My huge negative had nothing to do with him personally. But I was shocked that I had a bill of over $500 for general maintenance and on top of that, charged 3% for using a credit card. I can understand that for small businesses, but not for a car dealership!!! Never have I come across anything like that in my entire life. It’s definitely enough to make me go to a smaller shop for maintenance versus a dealership. You already pay WAY more by going to a dealership, and then 3% tagged on? How many people really carry six or seven hundred dollars in their pocket?! I cannot recommend this dealership to others for that reason. More

Punctual, reasonable pricing, clean waiting area and showroom, service advisor knowledgeable, all work asked for was done properly and even a gratis car wash. showroom, service advisor knowledgeable, all work asked for was done properly and even a gratis car wash. More