Ferman BMW - Service Center

My Advisor is BJ. He is always energetic, thorough, professional and respectful of my time. BJ ensures the desired/required work is clearly explained. He keeps me i He is always energetic, thorough, professional and respectful of my time. BJ ensures the desired/required work is clearly explained. He keeps me informed of the progress and ensures my satisfaction upon completion. More

Sal is always great at making me a priority and helping me get in and out very quickly me get in and out very quickly More

Two day service; no courtesy car again. That was on of the benefits that drove our purchase decision, That was on of the benefits that drove our purchase decision, More

Couldn't ask for better service! I trust them with my vehicle! Would like to get it detailed next trip. I trust them with my vehicle! Would like to get it detailed next trip. More

Service was great. BJ Ferguson made sure I and my car were taken care of. BJ Ferguson made sure I and my car were taken care of. More

Excellent customer and friendly service. Always remember you by name. Fully stocked refreshments in the waiting area. Always remember you by name. Fully stocked refreshments in the waiting area. More

My service manager roy was excellent he went above and beyond to ensure all my needs were met beyond to ensure all my needs were met More

Had car fixed for white smoke coming out. It still smokes. 2600 + .I am very disappointed. It still smokes. 2600 + .I am very disappointed. More

Great customer service! Answered my questions and was very courteous. Strongly recommend Ferman BMW and their staff Answered my questions and was very courteous. Strongly recommend Ferman BMW and their staff More

They are Gerri professional. They explain things Nicely They have a fellow on staff called “the genius“. He helped me understand several items about my car, which were giving They explain things Nicely They have a fellow on staff called “the genius“. He helped me understand several items about my car, which were giving me an issue. These were all semi computer related issues. More