Ferman BMW - Service Center

Wow! ! These guys at Ferman BMW are TOP NOTCH! Bud and his service team go above and beyond to ensure you receive a truly pleasurable service experience. T ! These guys at Ferman BMW are TOP NOTCH! Bud and his service team go above and beyond to ensure you receive a truly pleasurable service experience. They are absolute pros - friendly, efficient and communicative every step of the way. Without a doubt we will be recommending them to others! More

Attentive, knowledgeable, friendly and my service tech Nick Hawk is second to none always going above and beyond my expectations. Nick Hawk is second to none always going above and beyond my expectations. More

Love working with Cesar! !! Trust is a big deal and I trust his advise when it comes to maintaining my car. !! Trust is a big deal and I trust his advise when it comes to maintaining my car. More

Roy was very helpful. I am concerned how my car is running after an update to the computer. He has been working with me to figure out the problem. I appreciate his time an I am concerned how my car is running after an update to the computer. He has been working with me to figure out the problem. I appreciate his time and everyone else's. More

A dedicated team that works together to solve the problem. They were totally awesome in helping find out where a squealing noise was coming from. This service was performed outside of an appointmen problem. They were totally awesome in helping find out where a squealing noise was coming from. This service was performed outside of an appointment. More

Ferman BMW is great. Our new BMW purchase was easy thanks to Gary Mack. Salvatore, our service tech, was awesome and ahead of schedule! Our new BMW purchase was easy thanks to Gary Mack. Salvatore, our service tech, was awesome and ahead of schedule! More

Easygoing and very knowledgeable, and not pushy or salesy at all. If you want a quality vehicle and a great experience this is the place to buy one! at all. If you want a quality vehicle and a great experience this is the place to buy one! More

As always a pleasure. Salvatore was awesome and ahead of schedule and believe budget Can’t ask for anymore Salvatore was awesome and ahead of schedule and believe budget Can’t ask for anymore More

Great experience - went above and beyond to assist me with my first service despite buying the vehicle elsewhere. with my first service despite buying the vehicle elsewhere. More

I recently brought my BMW to Ferman for repairs, and I have to say, Paul Scaglione and Jamie Annese went above and beyond to deliver an outstanding experience. They kept me informed every step of the way have to say, Paul Scaglione and Jamie Annese went above and beyond to deliver an outstanding experience. They kept me informed every step of the way, explaining the repairs in detailed videos provided by the mechanic and making sure I felt confident about the work being done. The repairs were completed quickly, and my car runs like new again. What really impressed me was their commitment to exceptional customer service, attention to detail, and professionalism. If you’re looking for a team that’s knowledgeable, trustworthy, and genuinely cares about their customers, Paul Scaglione and Jamie Annese are the people to see. More