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3,967 Reviews of Ferman BMW - Service Center
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May 15, 2025
I drove 2 hours to buy a car i was looking at, we went on a test drive, and the ac wasnt working. turned out they didnt want to sell that car. but they didnt just let me walk out the door, they gave me a gre a test drive, and the ac wasnt working. turned out they didnt want to sell that car. but they didnt just let me walk out the door, they gave me a great deal on something 2 years newer, with half of the miles of the car i was originally looking at. overall 10/10 experience. salesman (Bill) was extremely friendly, and great to work out a deal with. Thank you Ferman BMW. More
by brandon O.
Verified Customer
May 14, 2025
Always respectful and friendly service personnel. Nick is an especially kind. Service is completed timely. Nick is an especially kind. Service is completed timely. More
by Barbara
May 14, 2025
I went to fur man to fix my coolant tank that broke and they fixed that but in the process they never put back any refrigerant. So now in this Florida heat I have no AC, on top of that the hood of my car i they fixed that but in the process they never put back any refrigerant. So now in this Florida heat I have no AC, on top of that the hood of my car is misaligned and won’t close properly. More
by 8campbell
Employees Worked With
May 14, 2025
Very professional people. Responsive and attentive without being overly aggressive in how they approach and interacted with us. Responsive and attentive without being overly aggressive in how they approach and interacted with us. More
by peter.corless
Employees Worked With
May 14, 2025
Not happy with they make you wait so long when you have a set schedule time. Also why do you have to be with one of your so called geniuses after you have the vehicle over a year unless you request help. I s set schedule time. Also why do you have to be with one of your so called geniuses after you have the vehicle over a year unless you request help. I spent 35 years in the car business and never had this way of treating owners. At Audi for 8 years never had to go through what we had to do. Employees are nice but system is terrible More
by gneher5
Employees Worked With
Andrew was great once we got to see him.
May 12, 2025
Service was great until I picked up my car and drove off. My entire car was spotted with water from the car wash which really annoyed me. I would have turned back but with all the construction on US 19 I did My entire car was spotted with water from the car wash which really annoyed me. I would have turned back but with all the construction on US 19 I didn't want to waste my time. Why on earth do you wash a car without drying it? This happens to me all the time and it's very very frustrating! If it was just a one time thing, I could understand, but it is every single time I bring my car in. I've had many cars over the years and never have I ever driven off with a dirty car. I this would stop me from buying a car at your dealership! Ferman BMW, you should do better than that! More
by Esteemklein
Employees Worked With
Roy
May 12, 2025
Jami and the technician got back to me quickly and I was also sent an amazing video. Great service as always! also sent an amazing video. Great service as always! More
by billcomninel
Employees Worked With
