Ferman BMW

Charles Drivas, is an excellent asset to your company! As always, he went above and beyond his "Call of duty," to make sure that I was well informed, and satisfied with my service. As always, he went above and beyond his "Call of duty," to make sure that I was well informed, and satisfied with my service. More

Excellent service I can't say enough about how wonderful Ferman BMW is as far as customer service, service and the customer waiting area. I unfortunately bought my car I can't say enough about how wonderful Ferman BMW is as far as customer service, service and the customer waiting area. I unfortunately bought my car at Bert Smith since it was 5 min. from my house but EVERY experience since purchase have been an absolute nightmare with them. I drive from St. Petersburg to Ferman for their excellent service. More

Ferman BMW--the best! My experience at Ferman BMW was excellent. My salesman, Robert Chodorowski, and my "genius," Sam Watts, were friendly, knowledgeable, and professional My experience at Ferman BMW was excellent. My salesman, Robert Chodorowski, and my "genius," Sam Watts, were friendly, knowledgeable, and professional, and went above and beyond the call of duty to address my special needs. I look forward to enjoying a long-term relationship with the team at Ferman, and I would not hesitate to recommend the dealership to anyone seeking to purchase or lease a BMW. Thank you, Robert and Sam. I love my 328i! More

Excellent Service I drive a 2015 BMW X1 and love it! My iPhone wasn't syncing with the Bluetooth in answering or making phone calls. I stopped by Ferman BMW in Palm I drive a 2015 BMW X1 and love it! My iPhone wasn't syncing with the Bluetooth in answering or making phone calls. I stopped by Ferman BMW in Palm Harbor and was referred to BMW Genius Kenny Russell. Kenny was extremely proficient, professional and courteous. He worked on my issue diligently and discovered that my vehicle needed a computer update and my iPhone needed to be rebooted. While he was working with me, he saw that I am still currently using my portable garage door opener. He programmed the opener in my vehicle and gave me precise and easy to understand instructions on what to expect when I got home to complete the programming process. It worked like a charm! I would highly recommend Kenny for any technical assistance with your BMW vehicle. I will definitely keep his business card for future reference and referrals. More

Kenny Russell is a first class BMW Genius! Kenny Russell was the awesome BMW Genius at Ferman that showed me the intricacies of my new 2016 535i. I’ll be the first to admit I’m hard to impress, Kenny Russell was the awesome BMW Genius at Ferman that showed me the intricacies of my new 2016 535i. I’ll be the first to admit I’m hard to impress, but Kenny blew my mind when it came to knowing the ins and outs of the electronic systems on my car. Excuse me, it’s not a car, it’s a NASA shuttle vehicle with wheels. Kenny was intelligent, charming and very patient, even when I called him back four times with questions the day after I took delivery. When it comes to smart people who know and love their job, Kenny Russell is first class! More

Exemplary sales and service I cannot say enough about the Sales and Service depts of this dealership. Always professional and most helpful in every way. Would recommend to anyo I cannot say enough about the Sales and Service depts of this dealership. Always professional and most helpful in every way. Would recommend to anyone More

GeniusGem After taking delivery of a 2016 M4 Shakir Metallic Orange with Black interior, I wish to express my appreciation to Sam Watts for the outstanding exp After taking delivery of a 2016 M4 Shakir Metallic Orange with Black interior, I wish to express my appreciation to Sam Watts for the outstanding explanation of its features. The M4 is superb as is your dealership!!! He has also made himself available for any further assistance. Thank you. More

Great experience at Ferman BMW It was a pleasure doing business with Ferman BMW. I got a great deal on an awesome 2012 750i. Everyone I met was very professional, helpful and friend It was a pleasure doing business with Ferman BMW. I got a great deal on an awesome 2012 750i. Everyone I met was very professional, helpful and friendly. Sales Consultant Gary Mack was outstanding. He even emailed me a week later asking how I liked the car and offered to help with any questions I might have. More

Great experience and very easy! After having a company car for over 10 years, I had to purchase a vehicle on my own. Gary Mack made the experience easy and actually enjoyable. He l After having a company car for over 10 years, I had to purchase a vehicle on my own. Gary Mack made the experience easy and actually enjoyable. He listened to my needs and wants and provided exceptional service. After I drove away with my new 328i BMW, he continued to reach out to make sure that I was happy and comfortable with my new drive. More

ABSOLUTELY AMAZING!!!!!! Amanda Oetker was absolutely amazing!!! This was my first time in a BMW and she was really helpful and really took out the time to help me find what I Amanda Oetker was absolutely amazing!!! This was my first time in a BMW and she was really helpful and really took out the time to help me find what I was looking for. She was so friendly and reached out to me to make sure she was able to set something up and provide me what I was looking for. She went out of her way and went more above and beyond, then she had to because she wanted to make sure I was able to make my dreams come true with this car. She's amazing and I will recommend her to anyone who wants to get a BMW. She really looked out for me and that meant a lot. :) More