Ferman BMW

GREAT Service We were very impressed with the quality of the service and sales staff. Doug in Sales was an expert. Gave pertinent information and answered all of ou We were very impressed with the quality of the service and sales staff. Doug in Sales was an expert. Gave pertinent information and answered all of our questions. Jamie Byrd was an awesome salesman. He was never pushy, always polite and accurate. He went above and beyond to answer our endless questions and was always there with a smile. Eric in the business office was an owner! Even when not in his department, he answered our questions and took us to the right area to make sure we had what we needed. All around, best dealership we have dealt with in 30 years. More

Oil Change and Inspection Great work and exceptional service each and every time. Jamie is a great advisor. She texted me and called me to let me know of the findings and th Great work and exceptional service each and every time. Jamie is a great advisor. She texted me and called me to let me know of the findings and then also checked on a few things for me and responded immediately. Exceptionally great service! More

No Worries. I received a loaner car to continue my day after having a warning light appear on my dashboard. Jimmy was very considerate of my time. I received a loaner car to continue my day after having a warning light appear on my dashboard. Jimmy was very considerate of my time. More

scheduled maintenance 2015 228i I received notice from BMW for regular scheduled maintenance of our 2015 228i and called my service person for appointment and to arrange for a loaner I received notice from BMW for regular scheduled maintenance of our 2015 228i and called my service person for appointment and to arrange for a loaner vehicle. Everything was done in typical Ferman perfection. My service advisor, Jamie Annese, is second to none. She always stays in touch and is forever pleasant (and always has a full candy bowl at her desk). She has always stood head and shoulders above the rest at Ferman BMW service even when I have service done on my 2005 330i. More

Absolute greatest car buying experience! Let me begin by saying I have purchased many cars ranging from Range Rovers to Mercedes and beyond. And I might add , I have always hated the experien Let me begin by saying I have purchased many cars ranging from Range Rovers to Mercedes and beyond. And I might add , I have always hated the experience because of the fact that I felt like I was being taken advantage of in one way or another. After all, salesman have a certain reputation for a reason. That is until I met John Grima. He is first and foremost a fantastic human being. Which sets him apart from the other bloodsucking salesman I have encountered in the past. He went above and beyond in insuring my car buying experience was fantastic. I live in NY and was purchasing a car to use in Florida so this was an issue. Having never met John we spent many weeks going back and forth on the phone. When I finally took delivery of my vehicle in Florida everything went smoothly. The car I ordered was flawless and perfect in every way. Go see John Grima for a different car buying experience where honesty and genuine consideration for others will change the way you view car salesman forever. Thanks again John, you are truly the best ! More

Superb service! I purchased my first BMW from Ferman BMW and my sales advisor was Brian Gains. From beginning to end the experience was fantastic. Brian was extreme I purchased my first BMW from Ferman BMW and my sales advisor was Brian Gains. From beginning to end the experience was fantastic. Brian was extremely knowledgable of the vehicle and made my decision to purchase very easy. Also our business manager, Robert Haines, made the financial side of our purchase pleasant and timely. More

Brian Gains with Ferman BMW is the best. Not only did he give us world class service, but him and his team worked with us on the price and beat the other dealersh with Ferman BMW is the best. Not only did he give us world class service, but him and his team worked with us on the price and beat the other dealerships we were working with. Although we had to drive from Orlando to Tampa the price and service were well worth it. Thanks Brian and the Ferman BMW Team! Luzaida A. More

Awesome buying experience Amanda and Kenneth were my salespeople and I couldn't have asked for a better buying experience. They were both friendly and knowledgeable and went o Amanda and Kenneth were my salespeople and I couldn't have asked for a better buying experience. They were both friendly and knowledgeable and went over the top. I had such a wonderful experience that I will do all my car buying from them and recommend them to any of my friends and family who are in the market to buy. More

Wonderful experience Your staff was very professional. Mike made me feel very comfortable and courteous. The time frame was completed sooner then I was told. Very hap Your staff was very professional. Mike made me feel very comfortable and courteous. The time frame was completed sooner then I was told. Very happy More

Appreciate You I purchased my first BMW for you and I will never buy another car any where else. I love my car and the service was great at the time of the sale and I purchased my first BMW for you and I will never buy another car any where else. I love my car and the service was great at the time of the sale and it has continued to be extremely helpful whenever necessary. Kenny Russell is always there for me. He is understanding, kind, sincere and always goes the extra mile. Thank you Kenny and thank you Ferman. More