Ferman BMW

Easy and Painless From the moment we walked into the showroom, to when we left with the vehicle, Brian Gaines made our purchasing experience easy and painless. He is kn From the moment we walked into the showroom, to when we left with the vehicle, Brian Gaines made our purchasing experience easy and painless. He is knowledgeable with the product he is selling and conveys himself in a very professional yet casual manner. We were extremely pleased with the service he provided us. More

Great BMW Dealer We had a fantastic experience at Ferman getting our first BMW, a beautiful X5. Alex Wolf was extremely helpful, sharing his passion and knowledge of e We had a fantastic experience at Ferman getting our first BMW, a beautiful X5. Alex Wolf was extremely helpful, sharing his passion and knowledge of every little detail about the car. Alex was very responsive to all my inquiries before and after we signed the papers. We were able to work out a great deal for a truly great car. Highly recommend Ferman BMW to everyone who is looking to buy or lease a BMW. More

Comfortable We have been customers of Ferman BMW for about ten years. They always maintain the most comfortable and professional environment. Keep up he good work We have been customers of Ferman BMW for about ten years. They always maintain the most comfortable and professional environment. Keep up he good work. More

Excellent Service Brian Gains provides us excellent service every time we have been there to purchase a vehicle. We trust his knowledge and judgement and he's just a s Brian Gains provides us excellent service every time we have been there to purchase a vehicle. We trust his knowledge and judgement and he's just a super salesman to engage with. More

Excellent service center! Ferman BMW in Palm Harbor is an excellent center with awesome service. I am always satisfied! Salesman, Gary Mack is the best sales person I have eve Ferman BMW in Palm Harbor is an excellent center with awesome service. I am always satisfied! Salesman, Gary Mack is the best sales person I have ever had the pleasure with whom to work ! More

Excellent Customer Service I had the pleasure to work with Brian Gaines in purchasing my third BMW. He was very knowledgeable in assisting me in making the right decision. I a I had the pleasure to work with Brian Gaines in purchasing my third BMW. He was very knowledgeable in assisting me in making the right decision. I am very pleased with my choice. As usual, I have ALWAYS received excellent customer service at Ferman BMW. I would highly recommend working with Brian Gaines if you are in the market for a new car. More

Excellent Dealer Experience I was doing some research on-line for a new car for my wife. She had a large V-8 engine Lexus SUV and she wanted to stay with an SUV, but a smaller mo I was doing some research on-line for a new car for my wife. She had a large V-8 engine Lexus SUV and she wanted to stay with an SUV, but a smaller model. We had several responses to inquiries from local dealers, but the dealer that was the most aggressive, and seemingly motivated, was Ferman BMW. Brianne Selfsick at their call center didn't give up until we made contact. Although they were located in Palm Harbor, we set up an appointment to drive over there to view a BMW X3. We were met by Brian Gaines. Brian was very low key. He knew, and thoroughly communicated, the features and benefits of both the specific car model we were interested in, and what he felt set BMW apart from the competition. My wife found an X3 xDrive 28i with the exterior color, leather interior trim color, and options, she wanted on their lot. The negotiation went smoothly with Brian offering a very fair trade in on our car. After the sale was completed, Brian took the time to explain as much about the operation of the car's various features as out brains would allow. He then got us in contact with their BMW "Tech Genius", Sam Watts . We returned a few days later for an appointment with Sam and he walked us through how to use all the cutting edge technology the car had to offer. I would like to add that the meeting we had with their finance manager was also no-pressure. He outlined the various warranty packages available and the costs and benefits and left it for us to decide. Every member of the Ferman team we dealt with at the dealership was respectful and professional from the receptionist right on up. Way to go Ferman ! My wife loves this new BMW X3. We would definitely recommend Brian Gaines and the Ferman BMW Dealership to friends and family. More

Extremely professional, swift and upbeat For awhile now, I've been looking for "that perfect car" -a combination of luxury, power with a lot of goodies that wouldn't break the bank. Ferman For awhile now, I've been looking for "that perfect car" -a combination of luxury, power with a lot of goodies that wouldn't break the bank. Ferman BMW had my car!!! And the sales team made it effortless to get it. Thank you!! I will refer my friends to you. More

Easy as could be! In and out in a couple of hours with a great deal and car that I will enjoy for the next three years! Thanks Alexander. In and out in a couple of hours with a great deal and car that I will enjoy for the next three years! Thanks Alexander. More

Crashed Our X3 I took our car to get serviced at Ferman BMW. I received a call the next day that a porter was involved in an accident with our X3. The car was declar I took our car to get serviced at Ferman BMW. I received a call the next day that a porter was involved in an accident with our X3. The car was declared a total loss. This unfortunately was not the worst of my experience, that award goes to my interaction with the BMW dealership GM and Ferman corporate. I would strongly advise against doing business with this dealership. More