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Ferman BMW
Palm Harbor, FL
8,003 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,003 reviews
March 07, 2017
New Car purchase 2016 BMW M235I The service that I received from both Brian Gains and Toby Pacuch beyond my expectations. They both certainly have set the bar higher for superior se The service that I received from both Brian Gains and Toby Pacuch beyond my expectations. They both certainly have set the bar higher for superior service and professionalism . This is my third purchase at Ferman BMW and these two professionals know their product inside and out and made my car purchase extremely enjoyable . I will definitely refer my friends to Ferman BMW and to Brian Gains and Toby Pacuch. Paul Freire More
by Paco1
Employees Worked With
Brian Gains and Toby Pacuch
March 05, 2017
Excellent service, went above and beyond The experience I had at Ferman BMW is probably the best experience I have had at a car dealership. I worked with Jamie Byrd and Toby Pacuch and both The experience I had at Ferman BMW is probably the best experience I have had at a car dealership. I worked with Jamie Byrd and Toby Pacuch and both were extremely professional and worked hard to ensure I got the deal (and the car) I wanted. Jamie worked long and hard to get the deal and Toby followed up with his excellent knowledge of the car and its functions. Thanks guys...I shall certainly recommend you to anyone who is looking to get a new vehicle. More
by Elaine
Employees Worked With
Jamie Byrd, Toby Pacuch, Sales Training
March 01, 2017
Best car buying experience ever! Ferman presented the car very comprehensively and effectively on Autotrader. When I reached out to them, Brandi Flack, the internet sales coordinator Ferman presented the car very comprehensively and effectively on Autotrader. When I reached out to them, Brandi Flack, the internet sales coordinator, quickly and efficiently answered my questions and arranged for a VIP appointment with Amanda Oetker, my client advisor. Amanda had the car prepared for my inspection and drive. The pristine condition of this pre-owned certified vehicle was remarkable. The process to evaluate my trade and arrange financing went flawlessly, Amanda guiding me through with little wasted effort or time. The cherry on top of this experience was when the genius, Toby Pacuch, showed up. He taught me everything I needed to know about my new car efficiently and with enthusiasm. Very classy! Best of all, my visit to the dealership lasted a total of 3 hours, a new personal best time for buying a car and, oh yeah, I now own a BMW! More
by Emil
Employees Worked With
Sales Training
February 26, 2017
Great customer service! I had the pleasure of working with Alex Wolf, Mary Keller, and Toby Pacuch. They were all very professional and went above and beyond for me...especia I had the pleasure of working with Alex Wolf, Mary Keller, and Toby Pacuch. They were all very professional and went above and beyond for me...especially Toby who came to my house and paired my garage door opener to my new car. Everyone at Ferman BMW is very attentive and I would highly recommend this dealership. More
by bmwlover
Employees Worked With
Alex Wolf, Mary Keller, Toby Pacuch, Sales Training
February 25, 2017
Great purchase Very friendly people and great cars. Very satisfied. Recommend a visit. The installation is great and they have a good variety of used cars at good pr Very friendly people and great cars. Very satisfied. Recommend a visit. The installation is great and they have a good variety of used cars at good prices. More
by Cole Peres
Employees Worked With
Financial , Sales Training
February 21, 2017
A great experience at the service dept Communication was outstanding and the experience was pain free. Loaner vehicle was ready as planned and all of the staff was very courteous and profes Communication was outstanding and the experience was pain free. Loaner vehicle was ready as planned and all of the staff was very courteous and professional. More
by Pascal F1
Employees Worked With
Service Dept
February 21, 2017
BMW Z-4 service Nick was great to work with, no surprises other than the service that was required on our new vehicle. Have had no issues since leaving the dealershi Nick was great to work with, no surprises other than the service that was required on our new vehicle. Have had no issues since leaving the dealership. I will be working with Ferman again for our BMW service needs. Thank you! More
by Scott
Employees Worked With
Nick
February 20, 2017
Steve Venden is the Best We bought our second BMW from Steve Venden in the last 2 years. He is a true professional and follows up on the sale and customer satisfaction. I woul We bought our second BMW from Steve Venden in the last 2 years. He is a true professional and follows up on the sale and customer satisfaction. I would highly recommend Steve to anyone looking for a new BMW. More
by AndyP
Employees Worked With
Sales Training
February 19, 2017
Fabulous experience by all staff! As this was the first BMW I have purchased, The BMW Genius- Alex Senko was a pleasure! He walked me through all the components of my vehicle and ensu As this was the first BMW I have purchased, The BMW Genius- Alex Senko was a pleasure! He walked me through all the components of my vehicle and ensured I understood all the bells and whistles. I have never experienced such a hands on experience when purchasing a vehicle and am very excited to be a part of the BMW family. I would recommend Alex to anyone who wants to learn any detail of the BMW. Thank you for a great buying as well as learning experience. More
by nixferg
Employees Worked With
alex senko
February 18, 2017
Honest and Reliable Service Department Ferman is the best BMW dealership in Tampa Bay! You are greeted warmly and treated with respect, then receive superior service and prompt follow-up. Ferman is the best BMW dealership in Tampa Bay! You are greeted warmly and treated with respect, then receive superior service and prompt follow-up. The rest of the world ought to work that way too! More
by Drew
Employees Worked With
Jamie (service)
