Ferman BMW

World Class Experience I come to this dealership to get all my service needs taken care of. Whether it be big or small, I trust them working on my vehicle. They always welco I come to this dealership to get all my service needs taken care of. Whether it be big or small, I trust them working on my vehicle. They always welcome me out of my car and treat me with the utmost respect. My particular service advisor is Cesar and he goes above and beyond for my needs. He builds a relationship with his clients which makes us only want to work with him. The way the service advisors and techs do their business you can blatantly tell that this dealership cares about their customers and we are their #1 priority. I live about 50 miles away from this dealership and have one here locally where I live. I go out of my way just to have Cesar and this dealership take care of my needs. That goes to show you that they have my business for life. More

Always fast reliable service Marc and Darlene are always very accomadating and quick when I bring in my meeting. I live in Land O lakes and choose Ferman everytime over the compet Marc and Darlene are always very accomadating and quick when I bring in my meeting. I live in Land O lakes and choose Ferman everytime over the competitors. Highly recommend. More

No one answers the phone but the secretary. They have no company tow trucks to transport cars to and from the repair department. So not only are the repairs priced above market rate, getting yo They have no company tow trucks to transport cars to and from the repair department. So not only are the repairs priced above market rate, getting your car to and from the repair shop is your responsibility. More

Great First Visit This was my first visit to the Ferman BMW Service Center and it was an excellent experience. Was greeted promptly and escorted to the customer lounge. This was my first visit to the Ferman BMW Service Center and it was an excellent experience. Was greeted promptly and escorted to the customer lounge. Service writer came and got me and put me into a new loaner. Next day got a call that my vehicle was ready and I went there. I was given an explanation for the malfunction that had occurred and was quickly on my way home. More

Oil leak Overall service and employees were great and accommodating. However, services are very expensive! My mini has had various oil leak issues which are re Overall service and employees were great and accommodating. However, services are very expensive! My mini has had various oil leak issues which are related to the turbo. Reliability is an issue for me. I love the car but feel service is pricey. More

Quick, easy and pleasurable! My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I w My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I will likely return! More

Awesome When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two we When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two weeks I noticed oil spots under the car. I talked with Mr. Cesar and the next day my car was in for repair. Awesome service. I would recommend Ferman BMW in Palm Harbor FL , to anyone. More

SERVICE Excellent service. Very helpful and efficient. Everyone from sales and service are professional. I had a few minor issues that were handled in a timel Excellent service. Very helpful and efficient. Everyone from sales and service are professional. I had a few minor issues that were handled in a timely matter. More

Amazing experience Alex Wolf was a pleasure to work with Great dealer to do business with. Alex Wolf was an ideal person to buy a bmw from. Was very knowledgeable and knew every detail in and out of,the car. Great dealer to do business with. Alex Wolf was an ideal person to buy a bmw from. Was very knowledgeable and knew every detail in and out of,the car. Will 100% be a repeat costumer. More

Refuses to repair rattle I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. More