Ferman BMW

Very accommodating and professional I bought my car in another location and had a few warranty issues. They were very accommodating in getting me in asap. Cody is a great service advis I bought my car in another location and had a few warranty issues. They were very accommodating in getting me in asap. Cody is a great service advisor and the shop forman Kyle is very knowledgeable and is a really hard worker. He takes care in making sure things are done right. More

Truly excellent service Scheduling was easy. The service provided was excellent. My service advisor Jimmy Whaley is always outstanding! I would definitely recommend this deal Scheduling was easy. The service provided was excellent. My service advisor Jimmy Whaley is always outstanding! I would definitely recommend this dealership to anyone for either new purchases or ongoing service. More

A pleasant experience. Everyone went out of their way to be helpful, answering all my questions professionally. My follow-up course with Sam Watts made me enjoy my new car Everyone went out of their way to be helpful, answering all my questions professionally. My follow-up course with Sam Watts made me enjoy my new car even more. Thanks. More

Excellent Service advisor Jamie Annese is a pleasure to deal with and is a very valuable asset to your organization. She is one of the reasons I recommend Ferm Service advisor Jamie Annese is a pleasure to deal with and is a very valuable asset to your organization. She is one of the reasons I recommend Ferman and keep coming back for my auto service needs. Thank you Jamie More

Best Car Buying Experience Yet Mr. Brian Gains sets the bar for the car buying experience! Because of the expertise and patience of Mr. Gains, the process could not have been smooth Mr. Brian Gains sets the bar for the car buying experience! Because of the expertise and patience of Mr. Gains, the process could not have been smoother for me. In a day where customer service is limited, this experience could not have been more personalized. It was the first time I left a dealership feeling very satisfied and whole. Thank you to Mr. Gains for the excellent experience. More

Pleasant buying experience Amanda Oekter was so easy to deal with and never did I feel pressured to purchase. She worked within my time constraints and made this buying experien Amanda Oekter was so easy to deal with and never did I feel pressured to purchase. She worked within my time constraints and made this buying experience pain free! I have already recommended her to my friends. Sam watts, my car genius was helpful, polite and a pleasure. Overall I would say this was the best car buying experience I have had. More

Service I was greeted nicely then went inside to do paperwork. I got my loaner car and off I went. When servicing my vehicle they found a leak in the valve co I was greeted nicely then went inside to do paperwork. I got my loaner car and off I went. When servicing my vehicle they found a leak in the valve cover gasket. They fix it at no cost to me because it's under warranty. Great job! More

Great Service Ferman BMW sets the standard for flawless service both in sales and service departments among BMW dealers in my experience. It is superlative in every Ferman BMW sets the standard for flawless service both in sales and service departments among BMW dealers in my experience. It is superlative in every sense. More

Fantastic Car Buying Experience Let's be honest - the car buying experience can be frustrating and I was dreading the process. Brain Gaines at Ferman BMW made the experience seamless Let's be honest - the car buying experience can be frustrating and I was dreading the process. Brain Gaines at Ferman BMW made the experience seamless. He listened to my needs and came up with perfect car for me in my price range on the first try. I was shocked! The entire process took less than 3 hours and I drove off the lot a very happy customer. Highly, highly recommend Brian Gaines and Ferman BMW for your next car. More

Easy as it comes Came in without an appointment, was greeted by a very pleasant sales person. Showed me what I liked, made a great deal and it was an easiest car purch Came in without an appointment, was greeted by a very pleasant sales person. Showed me what I liked, made a great deal and it was an easiest car purchase I made. After words their BMW Genius (very apt title) walked me through all the features (he must have Ph D in BMW). Excellent all around. More