Ferman BMW

Professional, timely & cooperative Jamie Annese is the best customer service representative I have had the pleasure of working with. She is the reason I travel past other dealers and f Jamie Annese is the best customer service representative I have had the pleasure of working with. She is the reason I travel past other dealers and further than required for BMW service. Kudo's to Terry in parts for his assistance in obtaining replacement tires. Complimentary vehicle wash has notably improved. On sour note run flat tires which BMW uses primarily can be costly i.e. slow leak in one tire @ 16000 miles, not repairable, results in purchasing minimum of two new tires. After four BMW's consideration must be given when time to purchase next vehicle. More

Alex Wolf I just want to write a quick note to let you know how wonderful it was to work with Alex Wolf. Alex‘S enthusiasm and passion for BMW is what makes I just want to write a quick note to let you know how wonderful it was to work with Alex Wolf. Alex‘S enthusiasm and passion for BMW is what makes him a great sales person. He is also extremely knowledgeable about the technical nature of these cars. Answered all of my questions, was not pushy, was very patient and again his knowledge of these cars made this a very enjoyable experience. So many other sales people I’ve encountered hardly knew anything about the cars they were selling. Not so with Alex. He was terrific. Best, Jeff More

Great experience Scott Simpson was the sales person, who was very knowledgeable, never pushed us to buy a car, very helpful with every question we had- he and the mana Scott Simpson was the sales person, who was very knowledgeable, never pushed us to buy a car, very helpful with every question we had- he and the manager gave us a good deal! I would definitely keep going to this dealer and recommend my friends to visit Ferman More

Amazing Service !! 👍🏼 Best experience I’ve ever had from a dealership, better than expected. Thanks to Nick, Dan, Orion, and Brandy, they kept me feeling at ease and really Best experience I’ve ever had from a dealership, better than expected. Thanks to Nick, Dan, Orion, and Brandy, they kept me feeling at ease and really cared about my car. Thank you so much for your awesome staff! More

Incredibly helpful and will get you a great deal When you shop for a car, three of the most important things you look for are a good price, a dealership that will make the process easy, and a client When you shop for a car, three of the most important things you look for are a good price, a dealership that will make the process easy, and a client advisor that you feel like you can trust. At Ferman BMW, you will find all three of those right when you walk through the door. When I came to Ferman, I inquired about a 320i I had seen online. My client advisor, Alex Senko, told me all about the car and, after hearing about what I was looking for, recommended I check out another 3 series I might like more. I ended up walking away with a CPO 320i in prestige condition that was much nicer than the one I originally inquired about. And for roughly the same price! It would have been just as easy for Alex to peddle me a more expensive model or sell me the car I came to see but instead he helped me get the best DEAL. The dealship gave me a very fair price for my trade in and made the transition seamless and much shorter than I expected. I am loving my new BMW and would happily recommend anyone of my friends and family to go to Ferman BMW for their next car. 10/10! More

Great Service Advisor Jimmy is easy to work with and is one main reason that I use this service center. The other reason is convenience of the location. Jimmy is easy to work with and is one main reason that I use this service center. The other reason is convenience of the location. More

General aintenance on my mini The staff were right there to check in my car upon arrival and were very friendly and curteous throughout time i was there. Very stress free experienc The staff were right there to check in my car upon arrival and were very friendly and curteous throughout time i was there. Very stress free experience! The waiting area was very nice , however, it would be nice to watch news or something on tv besides an hour and half of same mini advertisements. More

Going the extra mile Although they did not have exactly what I was looking for Michael and his sales Manager took the information I gave them about a car I was interested Although they did not have exactly what I was looking for Michael and his sales Manager took the information I gave them about a car I was interested in and they worked tirelessly Not only to find me the car I wanted but to get it to me at a better price than the other dealer was selling it for. This dealership wants your business and they will go to great lengths to earn it. More

Great!! Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go ba Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go back-and-forth to work. More