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Ferman BMW

Palm Harbor, FL

4.8
9,121 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 9,121 reviews

October 10, 2018

Never delivered my Never got my visa. Card went in they copy my thing I needed then told me my sales man quit so never got my Visa card just the run around More

by Rogpeak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Dennis
Oct 10, 2018 -

Ferman BMW responded

Rogpeak, please call me about your Visa gift card, there may be something missing in your email address, so when we send it to you it would have been bounced back. you can reach me at 727-785-3900 x 5206 Karl Alvarez General Sales Manager Ferman BMW

October 10, 2018

I’m not going to buy a car today Alex ! Bought one anyway lol! Love my new to me X3!! Stopped in to check out the new X1. It was way too small for my needs. Scored on a gorgeous preowned! Lo More

by Rskyg8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Senko
Oct 11, 2018 -

Ferman BMW responded

Thank you for your review!

October 10, 2018

Not all that happy... . Purchased 2018 430i 7k miles.. had bring it back in for an oil change.. should have been done already. Detail job not thorough before purchase.. was i More

by Austamand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Senko
Oct 17, 2018 -

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 09, 2018

Kenny is great Staff works well with you and responds to questions Getting the loan was easy and the rate was good Have used service several times the are good More

by janp2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Russell, Alan Mazur
Oct 10, 2018 -

Ferman BMW responded

Thank you Jan for your review.

October 09, 2018

Oil change and miscellaneous items Very nice experience.....nice waiting area with great coffee.....Nicholas Hawk very friendly and informative....took time to explain.....will look for More

by etxsu76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Ferman BMW responded

Thank you for your review!

October 09, 2018

Top notch experience as always. Thank you! Great service & attention from all parties, starting from valets up to service techs/reps & management. Always been given great service at Ferman! Tha More

by nursejulie112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevon in service, Paul Scaglione
Oct 10, 2018 -

Ferman BMW responded

Thank you Julie for your review!

October 09, 2018

Very nice. Everyone was welcoming!!!! Everyone was professional... I loved that there were refreshments... I felt very special and I appreciate that experience!! More

by spyro_venger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Ferman BMW responded

Thank you for your review!

October 08, 2018

Fine service Service at Ferman MINI continues to be an excellent experience. No improvements to suggest but one: allow customers to source their own parts for repa More

by fridayxiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Oct 09, 2018 -

Ferman BMW responded

Thank you for your review!

October 08, 2018

Extremely pleased with Customer Service We loved our experience when we purchased our Mini Cooper S Countryman. We obviously love Mini’s, however the team at Ferman Mini was second to none. More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Mark and Scott see above review
Oct 09, 2018 -

Ferman BMW responded

Thank you for your review!

October 08, 2018

Excellent service. Salesman Alex Senko very knowledgeable Our salesman Alex Senko very knowledgeable person. His service was outstanding. He showed me every possible option and work so hard to find deal what More

by Irenet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Senko
Oct 09, 2018 -

Ferman BMW responded

Thank you for your review!

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