Ferman BMW

Thorough job My 2011 mini Cooper S was having multiple issues mostly electrical. Ferman sorted them all out and did a great job getting my car back on the road. My 2011 mini Cooper S was having multiple issues mostly electrical. Ferman sorted them all out and did a great job getting my car back on the road. More

Excellent experience as usual! Called Alex Wolf and told him what car I wanted. Alex and Karl gave me the numbers and I was able to pick the car up that afternoon. Detailed and read Called Alex Wolf and told him what car I wanted. Alex and Karl gave me the numbers and I was able to pick the car up that afternoon. Detailed and ready to go. More

Bought a new X3 Dealer was a pleasure to deal with. Even made sure car had tint installed before I picked up the same day. Would recommend to my friends and family. Dealer was a pleasure to deal with. Even made sure car had tint installed before I picked up the same day. Would recommend to my friends and family. More

The service to the car was fine. When I got my car back a defective bulb warning light was showing on the instrument panel. When I called it to the attendants attention they didn't s When I got my car back a defective bulb warning light was showing on the instrument panel. When I called it to the attendants attention they didn't seem to be very concerned so I left. I will just work this out myself. More

Perfect I was prompted greeted when I arrived at was with service writer quick then on my way back to only about 15 minutes to drop my car off for service I w I was prompted greeted when I arrived at was with service writer quick then on my way back to only about 15 minutes to drop my car off for service I was happy about thar More

Excellent Thanks to its excellent service department. This is my first visit. I had the pleasure of having Jamie Annese as my service advisor. They explained e Thanks to its excellent service department. This is my first visit. I had the pleasure of having Jamie Annese as my service advisor. They explained everything to me in detail. More

More electrical problems While I have been somewhat disappointed in this vehicle (2018 740) because of what I perceive to be an unusual number of minor electrical problems, I While I have been somewhat disappointed in this vehicle (2018 740) because of what I perceive to be an unusual number of minor electrical problems, I have to say that the service I receive every time I call this dealership is second to none. Cesar, my service contact, is always responsive and very thorough. The work is always done right the first time. More

Excellent service by Cesar Excellent service once I was directed to the appropriate person by the man in the parts department. Not Terri the other gentleman in the parts depar Excellent service once I was directed to the appropriate person by the man in the parts department. Not Terri the other gentleman in the parts department. Sorry, I forgot his name and he did tell me. He was very very nice! I was sent to the parts department by the Valet when I needed to speak with the service department. This has happened twice now. Was not the customary service I have always gotten from BMW Still a wonderful car with excellent overall service. Steve Venden and Cesar are the best! More

Wonderful experience, especially with sales rep I saw a car on the internet. Went to a dealership on a Sunday. Was approached by Greg. Very knowledgeable and friendly , but not pushy. Told him I wou I saw a car on the internet. Went to a dealership on a Sunday. Was approached by Greg. Very knowledgeable and friendly , but not pushy. Told him I would like to purchase the car but my trade in was at home and the dealership was be closed by the time I got home. Took a handshake to hold the car. The next morning bought the car. Greg was the best salesman I have ever worked with, and I am 67 yrs. old! More

Excellent experience My service person did an awesome job getting me in and out efficiently. The car was perfectly repaired and clean when it was returned to me. I appreci My service person did an awesome job getting me in and out efficiently. The car was perfectly repaired and clean when it was returned to me. I appreciate that! More