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Ferman BMW

Palm Harbor, FL

4.8
7,957 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 7,957 reviews

May 11, 2017

Very pleasant and totally would recommend Ferman. Aleksandr was excellent. He's the one that lets you know how to use all those buttons that most of us don't even push. He explained everything and I More

by paul2058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller & Aleksandr Senko
May 12, 2017 -

Ferman BMW responded

Thank you for sharing your experience with us. Aleksandr is pretty awesome! Isn't he? We are very pleased to hear that our team was able to take good care of you. We appreciate your business and invite you to come back soon!

May 05, 2017

Ferman BMw We had a great car buying experience from start to finish at Ferman BMW with our salesperson Gary Mack. Always a pleasure wioking with Gary and the re More

by DarrylBain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mack
May 05, 2017 -

Ferman BMW responded

Hello, Darryl! Thank you for your positive feedback on behalf of Gary. It will be my pleasure to let him know about your review. Please visit us again soon!

May 05, 2017

Ferman BMW of Palm Harbor We really enjoyed our buying experience with Ferman BMW of PH. Kenny Russell was amazing - he was extremely knowledgeable and very responsive. He answ More

by jsg931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Russell,
May 08, 2017 -

Ferman BMW responded

We are so glad you enjoyed your buying experience with us! Kenny will be happy to know how much you appreciated his help. We endeavor to provide the kind of knowledgeable and response customer service he gave you. Thank you for the recommendation and please feel free to contact us anytime if you ever have any questions or concerns.

April 28, 2017

My Ferman Experiance Gary Mack, was a wonderful Salesman. I could not have asked for a better person to help me make up my mind on my New BMW purchase. He took his time an More

by April Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mack
Apr 29, 2017 -

Ferman BMW responded

April, thank you for taking the time to give us this great feedback! We are proud of Gary and all our employees for all they do to provide our customers with knowledgeable and caring service. We strive to give the kind of honest and upfront care that you had. We hope you are enjoying your new BMW and welcome any questions or concerns you might have at any time.

April 28, 2017

Ferman 1st CLASS dealership. Everyone there is helpful & friendly, knowledgeable & professional. My 2nd car purchased at Ferman & I am sure I will be bac More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Mary, Joe, Alex the genius
Apr 29, 2017 -

Ferman BMW responded

Greg, thank you for the five-star review, and your repeat business! We strive to be a dealership that provides welcoming and professional customer service. We will be sure to tell Mary, Alex, Joe, Shane, Alan, and Jamie how much you appreciate their hard work. We look forward to seeing you again in the future.

April 27, 2017

Happy I could not be more happy with Gary Mackfor all he has done to help with the buying of my car the process was easy no he shied me how the car work tha More

by Janet 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GAry Mack
Apr 27, 2017 -

Ferman BMW responded

We are so glad to hear that Gary was able to take care of you. Our customer service team is always aiming to take the best care of our customers. We really want the customers to know that they are our number one priority. We greatly appreciate your business and hope to see you again!

April 26, 2017

Kenny Called Bmw of ferman.. Spoke to Kenny.. helped me with everything and made the easiest process ever.. i was in and out with a beautiful black 328i and More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Russell
Apr 28, 2017 -

Ferman BMW responded

Thanks for your review, Mark! We're happy to hear that Kenny provided you with such excellent service. We appreciate your business, please let us know if we can be of help in the future!

April 20, 2017

Great experience Our salesmen Steve Venden goes above and beyond! The management is also very accommodating! Pleasure to do business with! The sales transaction was ve More

by Aussav12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Venden
Apr 20, 2017 -

Ferman BMW responded

Thanks for the great review! We're happy to hear that Steve and our team were so helpful. We're proud to go the extra mile for our customers! We hope to see you again, we appreciate your business.

April 13, 2017

Sooo Helpful! I really enjoyed my experience at BMW! I purchased a new vehicle and Alex the genius helped me by explaining exactly everything I needed. It was so he More

by tcoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Genius and Mary Sales
Apr 13, 2017 -

Ferman BMW responded

We appreciate your review and your business! We're happy to hear that Alex and Mary were so helpful. We hope to see you again, just let us know if we can be of service in the future!

April 11, 2017

The best Highly efficient, considerate of customers time, ability to work with the customer and his requests well, excellent coordination between the team, th More

by sai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kenny, steve smith
Apr 12, 2017 -

Ferman BMW responded

We appreciate your review and your business! We're proud to hear that we provided you with the great service you deserve. We hope to see you again, just let us know if we can be of help in the future!

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