Ferman BMW

The genius at ferman I was in town from St. Louis on business and had a 6 series with a soft top which is the same car I drive at home. It looked like it was about to sta I was in town from St. Louis on business and had a 6 series with a soft top which is the same car I drive at home. It looked like it was about to start raining and I tried putting the top up. Somehow it got jammed or wasn't able to move. The rental place put me through to Ferman BMW, the closest dealership to Clearwater beach. Right away I was put through to Kenny Russell the resident Genius. He tried everything with me over the phone and was very patient. With no luck it didn't work. He offered to come to me and try to get it working for me. He arrived promptly and fix it in no time.. Some how the trunk was open but I didn't get any warning messages about it. After we laughed for a minute he then started showing me some features on the i didn't even know existed. What an asset and smart kid. Very professional and personable. Thanks Ken. More

Excellent experience My wife and I spent two hours with Kenny who explained and illustrated the technical details of our 2016 528i. It was the first time we had an opport My wife and I spent two hours with Kenny who explained and illustrated the technical details of our 2016 528i. It was the first time we had an opportunity to go over the details of the new technology and it was very helpful. That does not mean that I might have to return for a review, but I am greatly appreciative of Kenny's patience as well as his expertise. It was two hours well spent. On top of all that Kenny personally washed our car. He is an excellent addition to Ferman BMW's outstanding team. Bud Elias More

Best dealership i've been to Had a great experience purchasing my new car from Robert Chodorowski. Kenny Russell was also insightful and is continuing to offer any help needed wit Had a great experience purchasing my new car from Robert Chodorowski. Kenny Russell was also insightful and is continuing to offer any help needed with the car. 5 Stars for sure. More

Professional, considerate service department Just an overall great experience! Was well taken care of and my BMW was repaired in one day. Kenny went above and beyond to ensure I was set up with Just an overall great experience! Was well taken care of and my BMW was repaired in one day. Kenny went above and beyond to ensure I was set up with a loaner and Charles supplied me a thorough list of what work will need to be done in the future with timelines that allow for budgeting instead of being caught with an unexpected expense. My buisness stays with Ferman! Bert who? More

Marcos Villas is awesome! I came in with my daughter a couple weeks ago to look for a new car with her and I had a great experience at Ferman's BMW. Marcos Villa was such a won I came in with my daughter a couple weeks ago to look for a new car with her and I had a great experience at Ferman's BMW. Marcos Villa was such a wonderful sales person, who helped my daughter find the perfect car at the right price. He provide many options for me and my daughter to look and test drive as well as providing the details and specs of each car. The signing papers at the end went smoothly with no complications and my daughter left with a white 228i. I'd definitely recommend him if anyone is looking for a car. He provides great customer service and very easy to work with. More

Amanda was excellent! I Highly recommend Ferman BMW of Palm Harbor and Amanda Oetker! Excellent service, would recommend you go see her if you are considering purchasing a I Highly recommend Ferman BMW of Palm Harbor and Amanda Oetker! Excellent service, would recommend you go see her if you are considering purchasing a car. More

Awesome experience We went to Ferman on 3 occasions and Marcos Villas was so awesome to let us test drive a couple of models once we narrowed it down we knew what we wan We went to Ferman on 3 occasions and Marcos Villas was so awesome to let us test drive a couple of models once we narrowed it down we knew what we wanted he was great in helping us through the process we love our New 535i and Kenny Russell spent a lot of time showing us the inside workings of our new car we love it and they will see us again here soon More

Overall best car buying experience thus far!!! I recently bought my car from here and let me say Ferman's has hands down the best customer service out of all the places we visited. Amanda Oeteker w I recently bought my car from here and let me say Ferman's has hands down the best customer service out of all the places we visited. Amanda Oeteker was our sales rep. and she was absolutely delightful to work with and is very good at her job. Kenny the BMW Genius was also very helpful in walking me through my new BMW and is extremely knowledgeable. I visited most of the local BMW, Audi, and Lexus dealerships in the Tampa Bay Area but Ferman's was the best and helped me to make my decision to get a BMW!!! We will be back when my boyfriend is ready to switch to a new BMW. More

Outstanding I bought my car from Ferman on 04/17/2016. Amanda Oeteker was our sales rep. and she was a pleasure to work with. She listened more than she spoke g I bought my car from Ferman on 04/17/2016. Amanda Oeteker was our sales rep. and she was a pleasure to work with. She listened more than she spoke getting an understanding of our needs and then finding a solution. She was refreshingly different from the majority of salespeople I had encountered before meeting her: non aggressive, insightful, acting as a friend not a sales rep. Kenny the BMW Genius was also very helpful and thorough in walking me through my new BMW. He is very personable and knowledgeable. We definitely recommend Ferman. More

Great purchase with the wonderful staff at Ferman BMW! Robert Chodorowski has to be the best car salesman in town! What a great and comfortable experience it was to buy a car from him! Kenny Russell made Robert Chodorowski has to be the best car salesman in town! What a great and comfortable experience it was to buy a car from him! Kenny Russell made my day!! He really is a genius and was willing to drive to my house to program the garage opener for me. He's available via email, phone or will give you all the time you need in person at the dealership. It's a blessing for Ferman BMW to have such a caring and intelligent young man on their staff. Gosh, he even cleaned my car for me!!! More