Ferman BMW

Ferman delivers on the BMW brand promise We've bought several BMW's from other local dealerships, but this experience was by far the best. Thank you to Dave Haro for his knowledge and patien We've bought several BMW's from other local dealerships, but this experience was by far the best. Thank you to Dave Haro for his knowledge and patience during our test drives, and consideration for our need to see everything! Kenny Russell was phenomenal with the tech part of the car, and made it so much easier than taking the manual outside and figuring it out! Thanks to you both! More

Outstanding service Wow,Where do I start? I was referred by some friends to stop by FermanBMW. From the moment I entered the nice gentleman at the front greeted me and it Wow,Where do I start? I was referred by some friends to stop by FermanBMW. From the moment I entered the nice gentleman at the front greeted me and it set the tone for great expectations. I knew without a shadow of doubt that I was at the right place. The professional and friendly service I received from Gary Mack, Eric Lane and Kenneth Russell was absolutely outstanding! Kudos! Thank you! I left completely filled with Joy and Happiness. This is what separates The Ordinary of The Extraordinary. I am happy and grateful for my 328i. More

great service and great facility fist class operation, from sales to service. Marcos is the best, very accommodating. Easy to deal with makes for a very pleasurable experience. m fist class operation, from sales to service. Marcos is the best, very accommodating. Easy to deal with makes for a very pleasurable experience. my second vehicle purchased , and it wont be my last More

Wonderful Experience My experience at Ferman BMW can be described in one word-terrific. Both Gary Mack my Client Advisor and Kenny Russell the delivery specialist were out My experience at Ferman BMW can be described in one word-terrific. Both Gary Mack my Client Advisor and Kenny Russell the delivery specialist were outstanding. Gary's demeanor is above reproach-he is always a positive person. Kenny is a world of knowledge. Both are to be commended. Ferman BMW is lucky to have two extraordinary people on their staff. More

Best Possible Experience Our experience at Ferman BMW was fantastic. Of course, purchasing a BMW would be a great event but Kenny Russell and Marcos Villas made it perfect. Ou Our experience at Ferman BMW was fantastic. Of course, purchasing a BMW would be a great event but Kenny Russell and Marcos Villas made it perfect. Our salesperson Marcos was patient and respectful through the entire process. He was friendly and helpful and we feel very confident we paid a fair price for our new car. The 428i suits us to a tee! Now, once it was delivery time, we met Kenny the Genius. He expertly walked us through the basics of operating our new ultimate driving machine. I feel very comfortable that we will enjoy our car to the maximum by knowing how to benefit from all the wonderful features. We are looking forward to our encore appointment that will cover any questions that may arise and a complimentary car wash. Of course, Kenny reassured us that he is always available to answer questions. Great job Ferman! We're glad we drove the extra distance to your dealership. More

Great customer service I have a GREAT EXPERIENCE at this dealership with Kenny Russel he so helpful when I brought in my BMW. I would go back to this BMW dealership to purch I have a GREAT EXPERIENCE at this dealership with Kenny Russel he so helpful when I brought in my BMW. I would go back to this BMW dealership to purchase my future X5 that I want next. Thanks Kenny for your service. Jamie escandon More

Excellent business! My husband and I just bought a new X1. We dealt with two people, Bill and Kenny. Bill retired but Kenny helped us out last week. He is a real asset My husband and I just bought a new X1. We dealt with two people, Bill and Kenny. Bill retired but Kenny helped us out last week. He is a real asset to the company. Thank you! More

Kenneth Russel, BMW genius, was very good Kenneth Russel, BMW Genius, did an outstanding job in helping me set up my X5M. He was very good in explaining the various M drives and has been avail Kenneth Russel, BMW Genius, did an outstanding job in helping me set up my X5M. He was very good in explaining the various M drives and has been available for answering questions I had. Also Gary Mack helped me with the purchase and getting me all the options I desired. Thank you More

I love the service I get at Ferman bmw I brought my car in for service and the wait time was expected and my car was finished on time, washed and vacuumed. Also, I was given a thank you car I brought my car in for service and the wait time was expected and my car was finished on time, washed and vacuumed. Also, I was given a thank you card which was really refreshing to see. I had an issue pairing a new phone and had some questions I needed answered about my navigation and playing music via Bluetooth. I was introduced to the on site genius(kenny russell) who answered all my questions as well as taught me some new tricks about my car that I didn't know was even possible. I am very grateful that I was able to meet him and he was very patient with showing me everything step by step like a great teacher should. I love this dealership. More

Fantastic buying experience! Ferman BMW employees treat their customers like guests. I was thoroughly impressed with my experience with my purchase and the service department. Ro Ferman BMW employees treat their customers like guests. I was thoroughly impressed with my experience with my purchase and the service department. Robert Chodorowski is an exceptional Client Advisor and Kenneth Russell is a BMW Genius! I highly recommend not only this fantastic dealership but these two individuals were unequivocally the best in their industry! More