Ferman BMW

Service as Good as the product! I have purchused my last 2 Cars (one a MINI and one a BMW) from Gary Mack. His service and more importanly the after service is what will keep me comi I have purchused my last 2 Cars (one a MINI and one a BMW) from Gary Mack. His service and more importanly the after service is what will keep me coming back. When dealing with Gary its like dealing with an old friend and not a sales person. Any time I go in for a service or to look at my next dream car Gary seaks me out to catch up with the regular day to day stuff. He truely makes me feel as important as someone coming in to buy a $100,000 car! More

The whole experience with Gary Mack has been exceptional. Starting with the first greeting and all the way through the exciting test drive, Gary,s unique sense of humor and expert knowledge of the 650i sold m Starting with the first greeting and all the way through the exciting test drive, Gary,s unique sense of humor and expert knowledge of the 650i sold me on my first BMW. He and Kenny Russell have been attentive to any concerns or issues all through my first year of ownership. Gary seeks me out when I'm in for service to make sure I'm completely happy. More

"Memorable Experience" This dealership showed me nothing but outstanding service and advice. I recommend Ferman BMW to anyone who is in the market of buying a BMW. The knowl This dealership showed me nothing but outstanding service and advice. I recommend Ferman BMW to anyone who is in the market of buying a BMW. The knowledge displayed by Mr. Russell made my experience memorable. More

Delightful experience Joe Cleaver and Kenneth Russell were both great, friendly and efficient. Would definitely recommend to a friend or family member. Overall great experi Joe Cleaver and Kenneth Russell were both great, friendly and efficient. Would definitely recommend to a friend or family member. Overall great experience, excellent customer service More

Ferman delivers on the BMW brand promise We've bought several BMW's from other local dealerships, but this experience was by far the best. Thank you to Dave Haro for his knowledge and patien We've bought several BMW's from other local dealerships, but this experience was by far the best. Thank you to Dave Haro for his knowledge and patience during our test drives, and consideration for our need to see everything! Kenny Russell was phenomenal with the tech part of the car, and made it so much easier than taking the manual outside and figuring it out! Thanks to you both! More

Outstanding service Wow,Where do I start? I was referred by some friends to stop by FermanBMW. From the moment I entered the nice gentleman at the front greeted me and it Wow,Where do I start? I was referred by some friends to stop by FermanBMW. From the moment I entered the nice gentleman at the front greeted me and it set the tone for great expectations. I knew without a shadow of doubt that I was at the right place. The professional and friendly service I received from Gary Mack, Eric Lane and Kenneth Russell was absolutely outstanding! Kudos! Thank you! I left completely filled with Joy and Happiness. This is what separates The Ordinary of The Extraordinary. I am happy and grateful for my 328i. More

great service and great facility fist class operation, from sales to service. Marcos is the best, very accommodating. Easy to deal with makes for a very pleasurable experience. m fist class operation, from sales to service. Marcos is the best, very accommodating. Easy to deal with makes for a very pleasurable experience. my second vehicle purchased , and it wont be my last More

Wonderful Experience My experience at Ferman BMW can be described in one word-terrific. Both Gary Mack my Client Advisor and Kenny Russell the delivery specialist were out My experience at Ferman BMW can be described in one word-terrific. Both Gary Mack my Client Advisor and Kenny Russell the delivery specialist were outstanding. Gary's demeanor is above reproach-he is always a positive person. Kenny is a world of knowledge. Both are to be commended. Ferman BMW is lucky to have two extraordinary people on their staff. More

Best Possible Experience Our experience at Ferman BMW was fantastic. Of course, purchasing a BMW would be a great event but Kenny Russell and Marcos Villas made it perfect. Ou Our experience at Ferman BMW was fantastic. Of course, purchasing a BMW would be a great event but Kenny Russell and Marcos Villas made it perfect. Our salesperson Marcos was patient and respectful through the entire process. He was friendly and helpful and we feel very confident we paid a fair price for our new car. The 428i suits us to a tee! Now, once it was delivery time, we met Kenny the Genius. He expertly walked us through the basics of operating our new ultimate driving machine. I feel very comfortable that we will enjoy our car to the maximum by knowing how to benefit from all the wonderful features. We are looking forward to our encore appointment that will cover any questions that may arise and a complimentary car wash. Of course, Kenny reassured us that he is always available to answer questions. Great job Ferman! We're glad we drove the extra distance to your dealership. More

Great customer service I have a GREAT EXPERIENCE at this dealership with Kenny Russel he so helpful when I brought in my BMW. I would go back to this BMW dealership to purch I have a GREAT EXPERIENCE at this dealership with Kenny Russel he so helpful when I brought in my BMW. I would go back to this BMW dealership to purchase my future X5 that I want next. Thanks Kenny for your service. Jamie escandon More