Ferman BMW

Ferman BMW always a great experience! Mary Jo Keller, Alan, Erin and Toby were great and made my experience at Ferman BMW pleasurable. Great team and great buying experience!! This was my Mary Jo Keller, Alan, Erin and Toby were great and made my experience at Ferman BMW pleasurable. Great team and great buying experience!! This was my 4th BMW with Mary and Alan. More

Pleasantly surprised I first went to Ferman 3 years ago. It was a horrible experience all the way around. People at gas stations would approach me as i was gassing my car I first went to Ferman 3 years ago. It was a horrible experience all the way around. People at gas stations would approach me as i was gassing my car to relay their horror stories about the dealership. In February it was time to get another car. I searched for 3 weeks and finally the car i wanted showed up a Ferman. I had no choice. From the moment i arrived the changes were evident. This new staff offers a kindness i had never seen there before. It is kept a lot cleaner than it was 3 years ago, employees who don't have to speak to me do so anyways in an over the top friendly manner, and i find handwritten thank you notes in my car waiting for me after service. 3 years ago i had work done and my car was returned 2 me stalling out at traffic lights and emitting white smoke from my exhaust. When i addressed this with the old staff I was given a brush off. Yesterday was my 1st true service visit on the new car. I have a service warranty and was afraid that might lead to sub par service. Untrue! They care for my car as if i were spending the thousands of dollars it takes to maintain a twin turbo 750. I love my preowned 750. I enjoy my time at Ferman, and i truly like the staff. Thank you Ferman. More

Great experience This was our 7th BMW purchase and 1st at Ferman BMW. Our experience was very low pressure and extremely pleasant. Our sales advisor Mary Jo was profes This was our 7th BMW purchase and 1st at Ferman BMW. Our experience was very low pressure and extremely pleasant. Our sales advisor Mary Jo was professional and personable! More

First class service Steve made this a pleasant buying experience. The vehicle was resdy the facts presented were very helpful in making my decision. A good job by all and Steve made this a pleasant buying experience. The vehicle was resdy the facts presented were very helpful in making my decision. A good job by all and would repeat in the future. Well done. More

No pressure sales, everyone was helpful. I had the pleasure of working with Dan. He is the type of salesperson you want at a car dealership. He was very knowledgeable and straightforward. The I had the pleasure of working with Dan. He is the type of salesperson you want at a car dealership. He was very knowledgeable and straightforward. There was a wide selection of vehicles to choose from and everyone I dealt with was friendly and professional. I would highly recommend this dealership. More

2015 BMW M5 Alex Wolf(Sasha) salesman from Ferman BMW was awesome! Super friendly and helped me from A to Z to make it possible with this purchased. Very friendly Alex Wolf(Sasha) salesman from Ferman BMW was awesome! Super friendly and helped me from A to Z to make it possible with this purchased. Very friendly group from this dealership. More

Good experience We had a very good experience trading our 328 for a new X1. Mary, Erin and Alex were especially helpful. We would reccomend Ferman BMW. We had a very good experience trading our 328 for a new X1. Mary, Erin and Alex were especially helpful. We would reccomend Ferman BMW. More

Excellent client service I really enjoyed my time at the dealer buying my CPO BMW i3. Brian was super helpful, very personable and easy to work with. Erin in finance was excel I really enjoyed my time at the dealer buying my CPO BMW i3. Brian was super helpful, very personable and easy to work with. Erin in finance was excellent and very helpful. Everything was explained step by step and in a timely manner. Can’t wait to buy another BMW!! More

Excellent honest customer & purchase experience Met Alex Senko at Tampa auto show in 2017, and he provided a great deal of information on the BMW that I was unable to find on the website. He is tru Met Alex Senko at Tampa auto show in 2017, and he provided a great deal of information on the BMW that I was unable to find on the website. He is truly a BMW genius, and an honest salesperson. Because of his expertise and customer service, I purchased a BMW X3 M40i. I will definitely recommend Alex and Ferman BMW for your next purchase. More