Ferman BMW

Very Easy to Transact I had worked with Brian Gaines before and knew he was a straight shooter. He was informative in the process, very quick to respond and efficient in g I had worked with Brian Gaines before and knew he was a straight shooter. He was informative in the process, very quick to respond and efficient in getting my out the door. This was my third purchase from Brian and would use him in the future. Erin Chaparro was very helpful on the financing side securing a competitive rate and working through the paperwork process quickly. I did not feel pressure from anyone and that is important to me. More

Kenny Russell is a stud Kenny cares about his clients. It’s more than a transaction to him and it really shows. I leased my first BMW 3 years ago and he’s been my guy ever si Kenny cares about his clients. It’s more than a transaction to him and it really shows. I leased my first BMW 3 years ago and he’s been my guy ever since. Kenny expresses superior knowledge and the upmost professionalism throughout the transaction. If you want the best service go see him! More

Efficient and pleasant car buying experience. Robert was the consummate professional. He really facilitated a comprehensive but expedited purchase, and put me at ease throughout the whole. The Fer Robert was the consummate professional. He really facilitated a comprehensive but expedited purchase, and put me at ease throughout the whole. The Ferman BMW staff were also very helpful and informative without being overbearing. I highly recommend Robert to anyone looking for an efficient and pleasant car buying experience. More

LOVE MY SALESMEN and SERVICE TECHS I have been a customer of Ferman since 2011 This is my 3rd BMW and I have watched the dealership go through changes! Over the last year the increase I have been a customer of Ferman since 2011 This is my 3rd BMW and I have watched the dealership go through changes! Over the last year the increase of Service in the Service department and the care taken by my advisors has made me feel like home at this dealership. I also have besides myself my sister who has purchased two cars from Steve and Myself two Cars and My parents all bought from Steve. His un assuming attitude and actual looking at what is needed by the individual makes him the Best Salesman. He truly cares about the person regardless of the walk of life the person is in. I Have and will continue to refer people to this dealership. I have absolutely noticed that this dealership is run by someone who wants the utmost care of people! Thanks for my new car and I look forward to coming for coffee and talking! More

Excellent Dealership Ferman BMW is a first-rate dealership. They are knowledgeable and respectful of the buyers' needs, including financially. We would definitely buy fr Ferman BMW is a first-rate dealership. They are knowledgeable and respectful of the buyers' needs, including financially. We would definitely buy from this dealership again. More

Helpful and courteous in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their BMW. More

A delight Alex was very knowledgeable about every car. Being a first time buyer of a bmw it help a lot. He was very relatable and interested in what my objectiv Alex was very knowledgeable about every car. Being a first time buyer of a bmw it help a lot. He was very relatable and interested in what my objective was with my payments. I will definitely recommend him to others. More

Jamie Service Review Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though it is much closer to my home. More

Exceptional customer service! I very much enjoyed my purchasing experience yesterday at Ferman BMW. Alex Wolf was a pleasure to work with from beginning to end. He was very knowled I very much enjoyed my purchasing experience yesterday at Ferman BMW. Alex Wolf was a pleasure to work with from beginning to end. He was very knowledgeable about the product and was accommodating the whole way through the buying process. I was only there 2 and a half hours and was very pleased with the outcome. I’d recommend this dealership to anyone and especially recommend Alex to be your client advisor! More

Buying a 535I It has been a great experience to close a deal on a 2015 BMW 535i. Alexander Wolf’s high level of attention and excellent customer service is truly no It has been a great experience to close a deal on a 2015 BMW 535i. Alexander Wolf’s high level of attention and excellent customer service is truly noteworthy. From the first conversation until the final closure he took good care on all aspects involved in trading in a car and purchasing another one. I have been driving BMW’s for over 20 years, hence I got some experience and rate this one the best customer experience. Thanks again for caring about me as a customer Best Ingo More