Ferman BMW

The best experience ever! Everyone at Ferman BMW is excellent! Alex was an amazing sales rep and spent a lot of time explaining all of the features of the car. He was very help Everyone at Ferman BMW is excellent! Alex was an amazing sales rep and spent a lot of time explaining all of the features of the car. He was very helpful before during and after the sale. I will recommend all of my friends and family for any of their purchases. More

Great Service I came in for an oil change, they thoroughly looked over my car and let me know what was needed. I didn’t feel pushed into service I didn’t want. I I came in for an oil change, they thoroughly looked over my car and let me know what was needed. I didn’t feel pushed into service I didn’t want. I was told exactly what they were going to do and had the price upfront. Nice waiting lounge too. More

A little time consuming but very satisfied! They work as fast as they could to get me on my way a satisfied customer! Thanks Ferman BMW ! I see better things to come! They work as fast as they could to get me on my way a satisfied customer! Thanks Ferman BMW ! I see better things to come! More

Great people selling great vehicles Our purchase of a new 2019 BMW X3 was a friendly, professional experience from start to finish. Dan and Mary were attentive yet never pushy and VERY p Our purchase of a new 2019 BMW X3 was a friendly, professional experience from start to finish. Dan and Mary were attentive yet never pushy and VERY patient with us as we worked out which vehicle we wanted. Once we decided on color/options, the staff at Ferman BMW worked very hard to find us a vehicle that matched our request. We were afraid that we would have to wait 4-6 weeks on an ordered vehicle, but Dan and Mary were able to find us one and had it shipped in quickly. These salespeople were great at meeting our every need and addressing any concerns immediately. Dan called every day from the time we located the car out of state until it was delivered, keeping us informed throughout the process. When we went to close on the purchase, there was a miscommunication and we wound up with a 2019 model instead of the 2018 that we had planned on. The factory rebate that we figured into the price was not available on the newer car but Karl was very accommodating and made the deal work. Dan and Mary even bought us a coffee mug and BMW hats for the kids! (Karl bought me a set of upgraded floor mats:) I would highly recommend Ferman BMW to anyone in the market for vehicle. More

Easy Breezy My husband and I were so pleased with our car buying experience. Mary was our knowledgable salesperson and was able to answer every question we had. S My husband and I were so pleased with our car buying experience. Mary was our knowledgable salesperson and was able to answer every question we had. She knew we had to have a convertible and was patient with us, realising comfort was our #1 concern. She showed us every convertible on the lot until we found our car. I took a test drive and the rest is history. Delivery was easy as well. Alex taught me all he could and said I could call with any questions, and Bobby did the paperwork. I drove home and got a great tan! Thanks Ferman for a wonderful experience and beautiful car! More

Great experience Dan is a very nice person. He was very honest. Helped a lot with my car delivery. Scott in financing can be sometimes difficult to get a hold but Dan is a very nice person. He was very honest. Helped a lot with my car delivery. Scott in financing can be sometimes difficult to get a hold but he's very helpful. Both of them made the experience a positive one. Thanks. More

Seamless experience! Had recall service. Scheduling was easy. Drop-off was simple. Was given a beautiful loaner with all the latest bells and whistles. My car was ready th Had recall service. Scheduling was easy. Drop-off was simple. Was given a beautiful loaner with all the latest bells and whistles. My car was ready the following day. Customer service was excellent! More

Oil Change and regular mx Professional, Communicative and Quick - everything I want from a Dealership Service Center and expect from BMW. Thanks for the great service work, I' Professional, Communicative and Quick - everything I want from a Dealership Service Center and expect from BMW. Thanks for the great service work, I'll be back. More

Ferman BMW--the best! As always, I received a prompt and courteous reception. My problem was diagnosed quickly, and my service advisor explained what needed to be done and As always, I received a prompt and courteous reception. My problem was diagnosed quickly, and my service advisor explained what needed to be done and what that meant in terms of my receiving a loaner car. Finally, my car was washed and vacuumed so it looked like new. Great experience. More

great service Brought my X1 in for a service after driving 2000 miles... also tire rotation. I got an appointment in 1 day; waited for work to be completed. Every Brought my X1 in for a service after driving 2000 miles... also tire rotation. I got an appointment in 1 day; waited for work to be completed. Everyone was professional and friendly.. Received a follow up email to make sure everything was done to my liking... which it was. Very pleased with Ferman BMW More