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Ferman BMW

Palm Harbor, FL

4.8
7,326 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 7,326 reviews

October 31, 2017

Ferman BMW Gets Customer Service I will buy every future auto with my new friend Alex Wolf. Alex and his team went above and beyond on all my automotive needs. None of their trained s More

by socialhive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Wolf
Nov 01, 2017 -

Ferman BMW responded

We're happy to hear you're happy with your purchase! Thanks for the kind review and please never hesitate to reach out if there is anything else we can do for you. We look forward to seeing you again!

October 10, 2017

Great customer service Had an issue with the service department the general manager called me the next day and took care of all my concerns very good customer service wi More

by Shogun4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rj yensco
Oct 11, 2017 -

Ferman BMW responded

Thank you for bringing this situation to my attention. I regret hearing that your service experience was not thoroughly positive, and would like to connect with you at your soonest convenience to hear more details. Our customers are our top priority, and I regret that you feel like you have been treated otherwise. Please feel free to contact me so I can resolve any concerns. I appreciate your time. John Reece, General Manager, jreece@ferman.com, 727-785-3900

October 04, 2017

Purchase of a car I went to purchase a car and had an amazing experience with Kenny. He was extremely helpful and did an amazing job with everything. I bought a 2014 42 More

by N73right
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny, T D
Oct 05, 2017 -

Ferman BMW responded

Thank you for your kind review! Kenny will be happy to hear that you enjoyed working with him. Congratulations on the purchase of your 428i and thank you for choosing Ferman BMW!

August 23, 2017

Dan really is the man! I've been shopping for a car for the past 5 months. Out of the numerous dealerships I visited including, Audi and Mercedes, Ferman BMW was the best. D More

by Sid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Alan
Aug 24, 2017 -

Ferman BMW responded

Sid, we appreciate your review! We're happy to hear that Dan and Alan provided you with such excellent service. We'll be sure to pass along your feedback to our team. We hope to see you again, thank you for your business and your recommendation!

August 22, 2017

Buying my 428i I have had questionable experiences with auto dealers in Florida since relocating from Wisconsin. This has not been true when dealing with the Ferman More

by Richard Schultz
Recommend Dealer
Yes
Employees Worked With
Kenny Russell, Kenny Russell
Aug 22, 2017 -

Ferman BMW responded

Richard, thank you for taking the time to leave us this excellent review! We will be sure to let Kenny know how grateful you were for his knowledgeable and professional service. We strive to stand out from other dealerships, as we did for you, with our above and beyond guest-oriented care. Thank you for the recommendation and please think of us again for any of your future needs.

August 18, 2017

Kennieth is My Ultimate Favorite Sales Guy! Kennieth made buying a car a very Special experience for me. He was very informative, and honest, and gave me a exceptionally great deal on my Certif More

by Iris Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennieth
Aug 18, 2017 -

Ferman BMW responded

Thank you for sharing your comments. We are so thrilled to hear that Kennieth was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

August 01, 2017

Dan treats you like family!!! We drove over an hour to look at a used 2014 BWM X1. Not only did Dan go over all the specs in great detail, but he was straight about all the feature More

by Holly's first BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 01, 2017 -

Ferman BMW responded

Thank you for taking the time to leave us this excellent review! We are pleased we could make your long drive worth it. We are proud of Dan and all our team for always making our guests feel welcome and ensuring they receive honest, trustworthy, and knowledgeable care. We see our visitors as family and always want them to receive a stress-free no-pressure purchase experience. We hope you think of us again for anything you might need in the future.

July 30, 2017

Dan McCloy- Tommy Lawyer I traveled from georgia to buy my M5.Dan had everything set up just as he promised.I was in and out of the dealership and back on my way to Georgia. T More

by Tommy Lawyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCloy, Dan McCloy
Jul 31, 2017 -

Ferman BMW responded

Congratulations on your purchase, Tommy. We work to make the process easy and always available to help after the sale is complete. Come visit us again.

July 29, 2017

Dan the MAN!!! I recently purchased a used BMW X5 from Ferman, and had a five star car buying experience with Dan McCloy. Seriously, don't waste your time anywhere e More

by Jhudbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCloy, Dan McCloy
Jul 30, 2017 -

Ferman BMW responded

We are pleased you had such a wonderful car buying experience with us! We are proud of Dan and all our team for consistently offering excellent professional and courteous service to all our guests. We want all our visitors to feel as at home in our dealership, and confident in knowing we will take care of them long after they purchase with us. We are so glad that you are happy with your purchase and that we made such a positive impression on you. Thank you for the recommendation, and please think of us again for any of your future needs.

July 21, 2017

Best experience FURMAM BMW was a wonderful experience. Buying a car has always been an inconvenience. Dan made it so simple and easy. At other dealerships I felt unco More

by Bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 21, 2017 -

Ferman BMW responded

Thank you for sharing such great feedback! We are happy you enjoyed working with Dan and the team. We enjoyed serving you and hope to serve you in the future!

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