Ferman BMW

Unexpected service needed After driving 1,000, I pulled into my hotel and the drive train maintenance light came on. Ferman gave me an appointment the next day and provided a l After driving 1,000, I pulled into my hotel and the drive train maintenance light came on. Ferman gave me an appointment the next day and provided a loaner. They provided excellent service. I am from Pennsylvania but they took care of the situation as if I was a long time customer. More

Great Experience Nick went the extra mile and got the car picked up and dropped off when done. Appreciated that. He is always there to answer any questions and concern Nick went the extra mile and got the car picked up and dropped off when done. Appreciated that. He is always there to answer any questions and concerns. Thank you. More

Great service I unfortunately bought my car at Bert Smith BMW and live only a few minutes away but always take my car for service to Ferman BMW as they always provi I unfortunately bought my car at Bert Smith BMW and live only a few minutes away but always take my car for service to Ferman BMW as they always provide excellent service (unlike Bert Smith). I highly recommend Ferman BMW! More

Excellent customer service I thank you again Derrick for being able to fit me in on a busy Monday schedule for an oil change. You are very kind and professional over the phone a I thank you again Derrick for being able to fit me in on a busy Monday schedule for an oil change. You are very kind and professional over the phone and in person. And I also thank the other staff for a quick check-in and for taking care of my car. More

Great Everything was great, I received the service that I asked for and so far so good all the service that was performed everything looks great Everything was great, I received the service that I asked for and so far so good all the service that was performed everything looks great More

Warranty work Quick efficient service. I dropped off the vehicle just before I left for vacation and everything was handled by phone. My daughter picked up the vehi Quick efficient service. I dropped off the vehicle just before I left for vacation and everything was handled by phone. My daughter picked up the vehicle and there were no problems More

Wonderful Buying a car here is a wonderful experience. They give you VIP service and best deal. Alex our salesman is a great guy. He spent a lot of hours with u Buying a car here is a wonderful experience. They give you VIP service and best deal. Alex our salesman is a great guy. He spent a lot of hours with us even when I kept changing my mind on the type of car I wanted. He smiled and was very patient. Fabulous place to buy a car or get your car serviced. The finance guy worked very hard to get me the best deal and interest rate. He was funny and sweet and knew his stuff. It was fast and easy. Thank you guys y’all rock!!!! More

Outstanding warranty service! Great warranty service on my BMW X5. Douglas went above and beyond to look into our concerns and identify solutions leaving us more than satisfied wi Great warranty service on my BMW X5. Douglas went above and beyond to look into our concerns and identify solutions leaving us more than satisfied with the service. We are huge fans of Ferman BMW service and highly recommend them.. Thanks for the outstanding customer service. More

New battery Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy is taken care of. More

The experience was seemless! Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemle Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemless! More