Ferman BMW

Not Organized Too long of a story to explain but it’s safe to say the service people and the parts people should find a way to work together. Porter Too long of a story to explain but it’s safe to say the service people and the parts people should find a way to work together. Porter More

Very thoughtful and professional. My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a ti My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a timely manner. They did everything great. From the way they treated me and my family to say they took car of my car. Thank you very much.. More

Great Customer Service!! Cesar is awesome and a true professional! Always keeps you informed on your vehicle’s status and answers all your questions!! Cesar needs to be promot Cesar is awesome and a true professional! Always keeps you informed on your vehicle’s status and answers all your questions!! Cesar needs to be promoted to Service Manager so he can ensure that he shares his professional knowledge on Customer Satisfaction!! More

Steve Vendon outstanding service I have worked with Steve for over a decade. He always makes me feel like I’m his only customer! He is passionate and works with a sense of urgency an I have worked with Steve for over a decade. He always makes me feel like I’m his only customer! He is passionate and works with a sense of urgency and has earned my trust! I would recommend him with pride. More

Easy. Mary is a great sales person. She easily explained all the bells and whistles on the car. BMW's can be complicated. Joe made the paperwork as easy as Mary is a great sales person. She easily explained all the bells and whistles on the car. BMW's can be complicated. Joe made the paperwork as easy as possible. More

Happy Customer Dan McCloy went above and beyond to make sure my experience and purchase went smoothly. Dan responded and made sure all my questions/concerns were tak Dan McCloy went above and beyond to make sure my experience and purchase went smoothly. Dan responded and made sure all my questions/concerns were taken care of. Expectations exceeded. More

Lease of 430i Gary Mack was patient and although we were considering multiple models - he helped us to find the vehicle that was right for our needs and at the righ Gary Mack was patient and although we were considering multiple models - he helped us to find the vehicle that was right for our needs and at the right price point. More

Great experience working with the team. Would certainly recommend the dealership. Professional attitude from everyone involved. David did a great job working with me and insuring that my pu Would certainly recommend the dealership. Professional attitude from everyone involved. David did a great job working with me and insuring that my purchase transaction went smoothly. More

Great overall experience Brian Gains was awesome to work with. The process was very smooth and we were able to come to terms that we felt were very fair Brian Gains was awesome to work with. The process was very smooth and we were able to come to terms that we felt were very fair More

good service more money than i wanted to pay for a 13 yr old car.thats all i have ti say. the car needed repairs in excess of stated value more money than i wanted to pay for a 13 yr old car.thats all i have ti say. the car needed repairs in excess of stated value More