Ferman BMW

Great!! Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go ba Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go back-and-forth to work. More

Alexis took such great care of me at Ferman BMW I had a terrific experience at Ferman BMW. The showroom was beautiful and everyone was so friendly. Alexis was very helpful - even before I arrived - I had a terrific experience at Ferman BMW. The showroom was beautiful and everyone was so friendly. Alexis was very helpful - even before I arrived - and patient in explaining options to me. My new X5 is gorgeous! I am very happy with my decision. More

Excellent experience Miss Darlene take care of my mini and was very professional, customer service oriented and above and beyond in her job. She answer all my questions. Miss Darlene take care of my mini and was very professional, customer service oriented and above and beyond in her job. She answer all my questions. More

Quick fix I typically get a loaner, but today, my molding repair I was told would be a quick job <45 min - the experience was painless on many levels 😊 I typically get a loaner, but today, my molding repair I was told would be a quick job <45 min - the experience was painless on many levels 😊 More

Very Happy Experience Have bought several cars from Mary Keller. She’s knowledgeable helpful and does everything to help you get the car you want. SHES THE BEST👍🏼👍🏼 Have bought several cars from Mary Keller. She’s knowledgeable helpful and does everything to help you get the car you want. SHES THE BEST👍🏼👍🏼 More

Great service! Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and le Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and leave happy. Thank you! More

Great job and great service. Everything was so professional and smooth for a 7:30 appt. My car was ready by 2pm for all recall and replace my module. Excellent job by Mr Nick. Hap Everything was so professional and smooth for a 7:30 appt. My car was ready by 2pm for all recall and replace my module. Excellent job by Mr Nick. Happy to bring my car in. Also car was nice and clean. More

terrible, exaspering, dissapointed My car was towed in Sunday evening. All day Monday it wasn't touched...after numerous calls, left messages and texts. The same happed on Tuesday, un My car was towed in Sunday evening. All day Monday it wasn't touched...after numerous calls, left messages and texts. The same happed on Tuesday, until finally in late afternoon, it had been looked at. I decided to tow it out to a local more responsible mechanic. More

A very good transaction. Very good experience with sales, finance and technical staff. Our sales representative (Robert Chodorowski) helped us to complete the transaction even Very good experience with sales, finance and technical staff. Our sales representative (Robert Chodorowski) helped us to complete the transaction even though we were not quite ready to make the purchase. Robert, the client advisor was very good at demonstrating the technical issues. The financial manager, Joe was very good at explaining everything concerning the transaction and all matters pertaining to the protection plan. More

Couldn’t have been easier with Robert C. No high pressure sales, no typical dealer tactics. You’re not going to get the best deal right out of the gate, but if you’re willing to endure a litt No high pressure sales, no typical dealer tactics. You’re not going to get the best deal right out of the gate, but if you’re willing to endure a little negotiation, you’re going to walk away happy. Joe, the F&I guy was good too. Everybody is so friendly and makes you feel like they want your repeat business. Completely opposite feel of Audi dealers and about on par with MB dealers in GA. If we decide to stay loyal to BMW we will definitely be back to Ferman. More