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Ferman BMW

Palm Harbor, FL

4.8
7,326 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 7,326 reviews

April 04, 2018

Steven Venden with impressive Service excellence! Once again I purchased my BMW from Ferman BMW of Palm Harbor. And once again Steven Venden surprised me with how top-notch the dealership and his sal More

by Pangelis322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Haines, Steven Venden
Apr 04, 2018 -

Ferman BMW responded

Thank you for letting us know that we exceeded your expectations once again. Steven, Nick, Jamie, and the rest of our team are always happy to help and ensure that you receive a no-hassle experience. Please let us know if you need anything else. We look forward to serving you again in the future.

April 04, 2018

Great experience! This is the second car that my family has bought from Ferman BMW. Everyone is friendly and a pleasure to work with. No one pressured us into buying a More

by ahurt77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Haines
Apr 05, 2018 -

Ferman BMW responded

Hello, Thank you so much for being a loyal guest and giving your recommendation! We will be sure to share your feedback with the team. Please feel free to come and see us anytime!

April 03, 2018

Top Notch Experience Took our current leased BMW in for service and the entire sales team from Tomas to Alex to Karl to the finance manager, were prepared to work with us More

by Joanne181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Ferman BMW responded

Hi Joanne, we are thrilled to learn that you received a top-notch experience due to our sales team. We were all happy to ensure that you were completely satisfied with your vehicle. We appreciate the recommendation and hope to see you again in the future.

April 02, 2018

Extremely Satisfied This is my third purchase from Ferman BMW. Steve Venden has been the reason for these purchases. He has made each experience exceptional from beginnin More

by Ogtampabay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Haines, Steven Venden
Apr 02, 2018 -

Ferman BMW responded

That's great to hear! We sincerely appreciate your continued business. We make it our goal to exceed our guests' expectations and we're happy to hear you've received excellent service from Steve. We look forward to seeing you again!

April 02, 2018

Great experience! It was our second car with Steve Vendren. He's great-friendly and knowledgeable. He really went above and beyond for us on the deal-it was fantastic More

by D&N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Venden, Erin Chaparro
Apr 02, 2018 -

Ferman BMW responded

Hi D&N, Thank you for sharing your wonderful experience with Steven and Erin. We are thrilled to hear Steven went above and beyond in helping you with your fantastic vehicle deal. He is truly knowledgeable and strives to make sure his guests are taken care of. It's great to hear Erin made your process fast and efficient. It was a pleasure doing business with you. We truly appreciate your loyalty and hope to have the opportunity to work with you again in the future.

April 02, 2018

Always great service I bought my 2011 Mini from Ferman. I have always had great service and enjoyed the excellent customer service. I love Minis, so when it was time to tr More

by Tragicallyrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cerro
Apr 02, 2018 -

Ferman BMW responded

Hello there, Thanks for sharing your positive review. It's wonderful to hear you've always had great service on your vehicle as well as customer service from our team. We truly appreciate your business and loyalty. Come back and see us again soon!

April 02, 2018

Great Experience I went in to purchase a used BMW from Ferman BMW and I was very satisfied with my experience. Everyone was extremely professional and courteous. I fel More

by JBurns
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan McCloy
Apr 02, 2018 -

Ferman BMW responded

Hi JBurns, Thanks for the five-star review! It's great to hear you are very satisfied with your experience. We are glad to learn our team was extremely professional and courteous. It was such a pleasure to do business with you. We look forward to serving you again in the future.

April 02, 2018

BMW 2018 540i Our highest complements to Alex Wolf. He made the buying experience wonderful. He’s very kind, professional and a credit to his craft. We appreciate More

by Marie & Zyggi Horocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Edward Pacuch , Erin Chaparro
Apr 03, 2018 -

Ferman BMW responded

Marie- We appreciate your outstanding review. We are thrilled to hear Alex provided you with a wonderful car-buying experience. We hope you continue to love your new ride. Let us know if you need anything.

April 01, 2018

Gary Mack FTW I arrived at the dealership in a miserable state I had the flu and just needed to be in and out. Gary Mack was very empathetic and courteous about my More

by Worldcup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Ferman BMW responded

Thank you for sharing your five-star review! We are pleased to hear that Gary went out of his way to take care of you and your needs during your visit. We appreciate your time and business, and look forward to working with you in the future!

April 01, 2018

Excellent customer service! We just purchased a 2015 X5 certified preowned SUV from Gary Mack and had a terrific experience. They were very willing to work with us on the price a More

by BMWDrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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