Ferman BMW

The Best Dealership in the Region! I bought two cars and are under full service with this dealership. The Service associates know my car (and me) and keep it in top shape taking care of I bought two cars and are under full service with this dealership. The Service associates know my car (and me) and keep it in top shape taking care of the issues pro-actively. Easy to schedule, always a sub vehicle available. Very satisfied; so much so two of by friends bought their cars from them. I rate Nick Hawk as an exceptional tech representative- very attentive, technically superior, proactive, available and polite! More

Excellent service Douglas is great. Very accommodating solves all the issues. Had a tire changed and the rim was marked up. Thought it was damaged. Douglas got it all f Douglas is great. Very accommodating solves all the issues. Had a tire changed and the rim was marked up. Thought it was damaged. Douglas got it all fixed up. Got my car back like brand new More

Very friendly staff!!! I've visited this dealer many times and it's always a great experience. Everyone is very friendly. Doug always keeps me updated while my car is in for I've visited this dealer many times and it's always a great experience. Everyone is very friendly. Doug always keeps me updated while my car is in for service. More

Amazing service visit Amazing employees! Douglas did everything he can for me and even waived a some costs! Great service and had great conversation with Douglas! He saw me Amazing employees! Douglas did everything he can for me and even waived a some costs! Great service and had great conversation with Douglas! He saw me grading papers and made sure to give me as a teacher and a customer of BMW the best service possible, Douglas did not charge me anything to change a few spark plugs and check whats going on with my a.c. fan. More

Great customer service My service advisor was James Whaley. He was very knowledgeable and very friendly. I was very happy with my visit and the service I received My service advisor was James Whaley. He was very knowledgeable and very friendly. I was very happy with my visit and the service I received More

The best buying experience ever Most friendly and helpful dealership I have visited and will highly recommend them to all of my friends and family as the best car buying experience Most friendly and helpful dealership I have visited and will highly recommend them to all of my friends and family as the best car buying experience More

Simply the best! It starts in sales with Robert Chodorowski, we have been dealing with him for over 7 years, and he is simply the best sales person we have ever dealt It starts in sales with Robert Chodorowski, we have been dealing with him for over 7 years, and he is simply the best sales person we have ever dealt with ever.... at any dealership... anywhere. He is invisibly good, there when you need him, but steps back when needed. His follow through is amazing! But the greatness does not stop there, Jamie Annese in service is always there when things go wrong, her communication is amazing, always responding promptly, and I feel that she always has my best interest at heart. . This is not a car dealership... to us it is a family, and they treat you that way. More

Wonderful Experience This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeab This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeable in their area of expertise. The overall experience was friendly, professional and in a timely manner. They each went out of their way to make my purchase a positive one. I love my new car and highly recommend anyone to purchase from Ferman. Jamie in service is also amazing. She’s been my advisor for over 10 years (in different capacities) and is always honest and gracious. More

Convenient and trustworthy Jaime is professional and shows that she cares about her customers. In addition, she is detailed and knowledgeable about my cars history. Furthermore, Jaime is professional and shows that she cares about her customers. In addition, she is detailed and knowledgeable about my cars history. Furthermore, she is trustworthy. More

Easy transaction Alexis and Dan were a pleasure to work with through the sale process. Attentive, honest and thorough. Bobby was knowledgeable and professional throug Alexis and Dan were a pleasure to work with through the sale process. Attentive, honest and thorough. Bobby was knowledgeable and professional throughout the finance portion. I would recommend to friends and family. More