Ferman BMW

Ultimate Buying Experience On December 27th, we ordered a 2018 330e for our daughter as a college graduation gift. From beginning to end the experience was fabulous. We tracke On December 27th, we ordered a 2018 330e for our daughter as a college graduation gift. From beginning to end the experience was fabulous. We tracked the progress of the order via the “MyBMW” website. The BMW Genius hotline even gave us the name of the cargo ship that her car was loaded onto in Munich. Using marinetraffic.com, we were able to monitor the ship’s journey from Germany to the US. When the car arrived in Palm Harbor, our client adviser Dan McCloy called us right away and scheduled the delivery appointment for the next day (March 31st). After a brief, but pleasant experience with Bobby Haines in the finance department, Toby and Scott (BMW Geniuses) helped our daughter learn all of her new car’s features; from pairing her phone to using the electric car charging port. Overall it was the best car-buying experience we have ever had! More

A Truly Exemplary Experience! I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW is also due for scheduled services that are covered by warranty. The tire is not overpriced, so I decided to replace both front tires. At 37,000 miles rhey are borh almost due for replacement. Thank you to the entire Ferman BMW team! More

Best First Car Experience! Dan Macdonald is by far one of the better salesman at Ferman BMW. As a first time buyer he did not make me feel pressured or stressed about the proces Dan Macdonald is by far one of the better salesman at Ferman BMW. As a first time buyer he did not make me feel pressured or stressed about the process. Dan always answered my calls and was on time about minor repairs that the car needed before sale. The staff always greeted with a smile and offered snacks and drinks while waiting for paperwork. I was worried about the car buying process and with Dan I felt like I had chosen the right dealership. I will recommend this dealership to anyone looking to buy their first car. Great experience! More

Purchased a used car from Dan Mccloy Dan was super to deal with, no pressure tactics at all, explained everything and was very knowledgeable about the car. Would highly recommend his serv Dan was super to deal with, no pressure tactics at all, explained everything and was very knowledgeable about the car. Would highly recommend his services More

Great customer service! I brought my vehicle in for a maintenance appointment. I casually mentioned that one of the belts seem to them in making a noise. They immediately jum I brought my vehicle in for a maintenance appointment. I casually mentioned that one of the belts seem to them in making a noise. They immediately jumped on the issue and kept the car overnight to make sure that it was ready for a road trip. I appreciate the service More

first class in every respect I visited this dealership while visiting from Tennessee and they made me wish I lived in Florida just to experience their service. The nicest car deal I visited this dealership while visiting from Tennessee and they made me wish I lived in Florida just to experience their service. The nicest car dealership experience I have ever had Thank you Cesar Tereso and team and Ferman. More

Friendly, down to earth staff I really appreciated how attentive, friendly and down to earth the staff all were here. There was no heavy sales pressure or pretension... just friend I really appreciated how attentive, friendly and down to earth the staff all were here. There was no heavy sales pressure or pretension... just friendly honest service. Thanks for a great experience! More

Hamas down best car buying experience I came to Ferman with a pre approval from my credit union and a car I had seen on the website top take a look at. I dealt with Jack Dennis over the p I came to Ferman with a pre approval from my credit union and a car I had seen on the website top take a look at. I dealt with Jack Dennis over the phone abhor seeing the car, he was very pleasant. When I arrived I was met by James Hendon. He had the car I was interested in ready and waiting. He was very friendly and personable with a no pressure vibe. He went through a full disclosure on the car and it's history as well as the standards Ferman maintaons. Once I test drove the car I knew it was the one for me and was never once pressured to find a more expensive car. The finance manager Jared White, was even able to run my information through a different credit union and lower my finance rate over 5%. Will always recommend this location for future business!! More

Car maintenance We had a great experience at Ferman today. Our service rep, Cesar was the best. All staff was extremely friendly and the dealership is very well kept We had a great experience at Ferman today. Our service rep, Cesar was the best. All staff was extremely friendly and the dealership is very well kept and comfortable. More

We love Steve Venden This is my third car purchased with Steve Venden. He is honest( yes that’s true) and does a superb job. We wouldn’t go anywhere else. This is my third car purchased with Steve Venden. He is honest( yes that’s true) and does a superb job. We wouldn’t go anywhere else. More