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Ferman BMW

Palm Harbor, FL

4.8
7,209 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 7,209 reviews

April 10, 2018

Recall and annual service They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and th More

by rkaydietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Griffith, Darlene King
Apr 10, 2018 -

Ferman BMW responded

We appreciate the recommendation! We are always happy to ensure that your vehicle is treated special because your satisfaction is our top priority. If you need anything in the future, then please contact us. We hope to see you again in the future.

April 10, 2018

check up and replacement of cabin filters The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and More

by Toyota Happy Face :)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Apr 10, 2018 -

Ferman BMW responded

It's great to know that you felt welcomed during your service visit with us. We were happy to ensure that you were kept informed of the progress of your vehicle. Please reach out to us if you have any questions or concerns. We are always glad to help.

April 10, 2018

Fair and honest Professional and experienced service staff. I recommend this to any BMW owners. They know what they are doing and are not out to take advantage of y More

by Matt.walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keegan Boylan
April 10, 2018

Always a pleasure I have never had a bad experience at Ferman BMW. The staff is friendly, courteous, and wonderfully competent. Plus the waiting area is stocked with More

by nikkispitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2018

Outstanding customer service and respect This is my second purchase from Ferman BMW, Robert was a great person to deal with and forthcoming. I wouldn't hesitate to do business with him agai More

by Scott Arntsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur, Erin Chaparro
Apr 09, 2018 -

Ferman BMW responded

Hi Scott, thank you so much for sharing your five-star review with Robert! We are happy to know he provided you with exceptional service. We truly appreciate your business and loyalty. We hope to have the opportunity to work with you again in the future.

April 09, 2018

Great service The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I More

by Sbudhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven budhu
Apr 10, 2018 -

Ferman BMW responded

Thank you for the great feedback. We're happy to hear you enjoyed our facility and found our team to be knowledgeable. We appreciate the five stars and hope to work with you again in the future!

April 09, 2018

Brake replacement at Ferman BMW Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while t More

by GreenbayMitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Annis
Apr 10, 2018 -

Ferman BMW responded

Thank you for sharing your experience. We take your input seriously and we're pleased you had such a positive experience with Nick. We're glad your visit went well and we look forward to your next visit!

April 09, 2018

Air bag recall and oil change, all went well. The service agent Nick Hawk was excellent, even to the point of applying a current discount for the oil change without my asking. Good experience! More

by rkcjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Thank you so much for the great feedback! We're so glad to hear you enjoyed working with Nick and that he got you a discount. We appreciate you input and hope to see you in the future!

April 09, 2018

Right car - right salesman & right dealer I needed to find a specific Mini for my wile. I contacted Ferman online and Jack to over. He had the car and held it on the last day of the month unt More

by HARROGATE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack "MINIBee" Rowland
Apr 10, 2018 -

Ferman BMW responded

That's great to hear! We always do our best to exceed our guests' expectations and we're happy to hear Jack helped you find a vehicle you're happy with. What a great birthday gift! We look forward to working with both you and your wife in the future.

April 09, 2018

Exceptional Customer Service Working with Jaimie made my appt pleasurable. I took a loaner as well and that was good too. Very professional staff. Jaimie’s team person that tried More

by Suz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Thank you for sharing your feedback. We're happy to hear you had such a pleasant experience with Jaimie and that you were satisfied with the service you received. We appreciate the five stars and look forward to seeing you again!

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