Ferman BMW

Excellent communication Steve goes above and beyond his duty of service. He was very friendly and willing to assist me during the whole procedure of buying my BMW from you gu Steve goes above and beyond his duty of service. He was very friendly and willing to assist me during the whole procedure of buying my BMW from you guys specially during the test drive he made me very comfortable and familiar with all options of my new car. Thanks again for great experience with you. More

Dedication and professional I had a great experience with Robert Chodorowski. I came into Ferman BMW for a certified pre-owned vehicle and was greeted with professionalism and ho I had a great experience with Robert Chodorowski. I came into Ferman BMW for a certified pre-owned vehicle and was greeted with professionalism and honesty. Robert was able to reference all his resources including various Ferman dealerships to help me find a vehicle in my taste and price range. Robert made the car buying experience as smooth and effortless as possible. He showed dedication and sophistication that can be difficult to find in dealerships. More

Best customer service around. I delt with Phil Bennis last week . I've owned over 25 cars in my life and never been treated so professional and courteous like this before. I was t I delt with Phil Bennis last week . I've owned over 25 cars in my life and never been treated so professional and courteous like this before. I was treated like family by Mr. Bennis. I live in Charleston S.C. and wish We had a BMW dealership in our town like this. I will never buy another BMW without checking in with Phil first. Thanks , Ronald Lewis Smith More

Professional and no hassle Steve V is a pro and easy to work with. Entire experience was smooth and I would certainly not hesitate pointing someone to Steve in the future Steve V is a pro and easy to work with. Entire experience was smooth and I would certainly not hesitate pointing someone to Steve in the future More

Alex Senko made the visit worth it Alex was like an old friend as soon as we arrived. He treated us well and was a great salesman. Very happy with my purchase. Alex was like an old friend as soon as we arrived. He treated us well and was a great salesman. Very happy with my purchase. More

Best Car Buying Experience From the moment I made an appointment to the moment I walked out the experience was phenomenal. The receptionist, all customers consultants, gadget te From the moment I made an appointment to the moment I walked out the experience was phenomenal. The receptionist, all customers consultants, gadget techs were extremely helpful. Dan helped us getting what we wanted considering our budget. Again great Place, with great people. White glove service at its purest. More

Excellent experience We were treated very well by all of the staff, especially our salesman Alex Senko. We had told Alex the exact car that we were looking for and had it We were treated very well by all of the staff, especially our salesman Alex Senko. We had told Alex the exact car that we were looking for and had it delivered to the dealership within a few days. The buying process was very smooth and time effecient. We would use Ferman again in the future! More

Knowledge of my BMW I bought a 320i in Aug. from a Chevy Dealership. Because I had questions about the car (my first BMW), I decided to go to the BMW dealership closest t I bought a 320i in Aug. from a Chevy Dealership. Because I had questions about the car (my first BMW), I decided to go to the BMW dealership closest to me. I called first and they were helpful on the phone and then suggested I just stop in for help with my questions. I did that today and was greeted by the Service Manager who spent some time with me and then had one of their experts also sit with me and go over additional questions I had. Plus they washed the car. I will definitely use them for future services. More

Dan McCloy salesman Ferman BMW Dan is very professional, courteous, knowledgeable. Patient and Caring. When I first went looking he sat with me quite awhile and let me test drive se Dan is very professional, courteous, knowledgeable. Patient and Caring. When I first went looking he sat with me quite awhile and let me test drive several models. When I was ready to purchase he explained everything to me. I definitely recommend him. More

340i replacement After my car was damaged by Ferman service/Car wash whom ever I spent three weeks back and forth trying to get it fixed as it was 3 weeks old. Eventua After my car was damaged by Ferman service/Car wash whom ever I spent three weeks back and forth trying to get it fixed as it was 3 weeks old. Eventually frustration took over, and Robert helped me find a better replacement. I suffered great financial loss, and will def not be coming back to Ferman for my future BMW needs. But overall Robert was excellent with helping me resolve a problem the dealership should have taken ownership. Like the Porsche’s my family will be buying BMW’s at BertSmith. Again, Robert was great sales manager really didn’t give me anything worth while for my car in 4 weeks total I lost 10k because your service department is terrible at best. Regards, More