Ferman BMW

Wonderful Custumer Service Great facility. Every one was extremely nice and professional. I will be a customer for life. Love my new ride. The manager was a pleasure to meet and Great facility. Every one was extremely nice and professional. I will be a customer for life. Love my new ride. The manager was a pleasure to meet and work with as well. More

Excellent service , friendly staff. Couldn't ask for more. I purchased a new M4, ordering it from the factory. Alexis kept me informed on status and delivery date. Pric , friendly staff. Couldn't ask for more. I purchased a new M4, ordering it from the factory. Alexis kept me informed on status and delivery date. Price negotiation was very smooth. Karl did an outstanding job working with Alexis to resolve a problem with my wife's new car, getting her into another one with little hassle. More

Ease of service visit, and excellent customer service! Ferman BMW makes any service a good experience. My visit was for a nail in my tire, they set an appointment for the same day. The staff is very resp Ferman BMW makes any service a good experience. My visit was for a nail in my tire, they set an appointment for the same day. The staff is very respectful, friendly and accommodating. More

Great service Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm there in all departments I’ve had contacts with. More

Great service! We had wonderful service thanks to Douglas Wilder our Service Advisor! He was very knowledgeable and kept us informed. I would definitely recommend We had wonderful service thanks to Douglas Wilder our Service Advisor! He was very knowledgeable and kept us informed. I would definitely recommend Ferman BMW. More

Great Service . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for in the Parts Department. More

Amazing experience Thank you so much for my amazing new car!! My sales associate, Dan was knowledgeable, helpful, and friendly. I strongly recommend Ferman BMW & Mini a Thank you so much for my amazing new car!! My sales associate, Dan was knowledgeable, helpful, and friendly. I strongly recommend Ferman BMW & Mini and will be a loyal customer from here on! More

Timely service Had an issue and they handled it timely and they had the car back quickly. Kept me updated all through the process and made sound recommendations. I Had an issue and they handled it timely and they had the car back quickly. Kept me updated all through the process and made sound recommendations. I have owned BMW’s and Mini has the same great service. Thanks Mini! More

Thank you, Jack made us very comfortable with our used car purchase. Very easy transaction, thank you! Good price and very quick with the paperwirk!! Would def Jack made us very comfortable with our used car purchase. Very easy transaction, thank you! Good price and very quick with the paperwirk!! Would definitely buy another car from him again. More

Price high They needed to fix/replace the oil filter housing, however they just did that less than a year ago. Doesn't instill confidence. Prices of what seems l They needed to fix/replace the oil filter housing, however they just did that less than a year ago. Doesn't instill confidence. Prices of what seems like a simple job seem high to me. To replace a O2 sensor, was quoted $450. More