Ferman BMW

Smooth Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgra Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgrades and worked with us our trade in. Finance went smoothly also More

New car purchase Ryan George is awesome. Very helpful...but I purchased a car that cost less than my trade iin. My trade in had no lien and I surrendered the title. I Ryan George is awesome. Very helpful...but I purchased a car that cost less than my trade iin. My trade in had no lien and I surrendered the title. It is my opinion I should have received the amount owed to me at the time of the transaction- not several days later. More

Great Car Buying Experience My car buying experience at Ferman BMW was great from start to finish. Robert in sales, Alan in management, and Erin in finance were all wonderful. I My car buying experience at Ferman BMW was great from start to finish. Robert in sales, Alan in management, and Erin in finance were all wonderful. I would certainly consider buying from Ferman in the future, and I would recommend them to family and friends. More

Satisfied customer My salesman was helpful and easy to work with. He was not your typical pushy salesman. I would recommend this to other friend and family. My salesman was helpful and easy to work with. He was not your typical pushy salesman. I would recommend this to other friend and family. More

I feel your mechanics are tampering with cars I feel your mechanics are tampering with cars I went in got an oil job they did the oil job I came back a week later for a radiator flush a toilet tol I feel your mechanics are tampering with cars I went in got an oil job they did the oil job I came back a week later for a radiator flush a toilet told me my car was leaking oil I had to drop the pan Which they wanted to charge me $1,600 for More

BMW X1 2018 I love my new BMW X1 and the salesman Steve did a good job getting the price I was comfortable with however it was a battle of negotiation to get to t I love my new BMW X1 and the salesman Steve did a good job getting the price I was comfortable with however it was a battle of negotiation to get to that price. I don’t like the back and forth and it made me uncomfortable and took away from that “getting a new car” happiness. I set the expectations upfront that I was over on miles on my lease and it was thrown in my face numerous times about how it lost the dealship money More

Great buying experience Steve Venden was great . We made an apointment with him he was there waiting for us to arrive. He listened to what we wanted with a car and showed us Steve Venden was great . We made an apointment with him he was there waiting for us to arrive. He listened to what we wanted with a car and showed us exactly what we wanted. Within three hours we were in our new car driving home . I would recomend Steve to anyone looking to buy a new BMW. More

Customer Appreciation Day Thanks for allowing me to be part of the Customer Appreciation Day. My BMW 328 I car was checked and while I was waiting I spoke with a sales associat Thanks for allowing me to be part of the Customer Appreciation Day. My BMW 328 I car was checked and while I was waiting I spoke with a sales associate regarding a trade in of my present model. Both men were courteous, professional, and helpful More

Service The service department provides excellent service, expert knowledge, and dedication to getting the job done in a timely manner. I highly recommend thi The service department provides excellent service, expert knowledge, and dedication to getting the job done in a timely manner. I highly recommend this service department. More

Good experience, smooth process I visited the dealership after seeing a pretty decent deal on a used Buick. I needed a car that was easier to get out of, as I just had back surgery a I visited the dealership after seeing a pretty decent deal on a used Buick. I needed a car that was easier to get out of, as I just had back surgery and my sports car sat too low to the ground to continually drive daily. Although the first offer for a trade in value for my car was a bit insulting, the manager then recanted and gave me a reasonable offer. The buying process was quick and easy. The only real complaint I have is the dealer fee. It was outrageous, I have never seen a dealer fee that high in all dealerships I have visited. I’d like to thank Dan, he was a great salesman. Not too pushy, but understood that the deal had to work for both parties in order for it to happen More