Ferman BMW

Great service Darlene was very friendly. We needed a loaner car and they got us one quickly. Service was completed in a timely manner. Service department waiting ar Darlene was very friendly. We needed a loaner car and they got us one quickly. Service was completed in a timely manner. Service department waiting area was very inviting. Overall great experience. More

Love my Mini and the no pressure service Bob was amazing to work with as well as Joe at Ferman Mini. Went in on a Sunday and both took time to address all questions. I’ve bought about 25 cars Bob was amazing to work with as well as Joe at Ferman Mini. Went in on a Sunday and both took time to address all questions. I’ve bought about 25 cars in my life and that was by far the most relaxed and no pressure purchase. Love my car and everyone there gets my appreciation. More

Great customer experience I went into Ferman BMW to check a CPO BMW 320i and Dan was already waiting for me. Process was smooth and I didn’t feel sales pushed. Great atmosphere I went into Ferman BMW to check a CPO BMW 320i and Dan was already waiting for me. Process was smooth and I didn’t feel sales pushed. Great atmosphere and friendly staff More

#SatisfiedCustomer I truly enjoy working with Alex Senko! He is a passionate salesman who not only listens to you, but allows you to explore the BMW brand. After wo I truly enjoy working with Alex Senko! He is a passionate salesman who not only listens to you, but allows you to explore the BMW brand. After working with me for nearly two weeks, allowing me to test drive several cars, he helped me find the car that met my needs, wants, and budget. I would not have considered a diesel wagon had it not been for him. From the management team to the finance team, everyone was very helpful. At Ferman, you get the sense that they truly want you to walk away a satisfied customer. More

BMW i3 Service Both Toby and Cesar provided class A service and both are highly recommended. All services were completed on time and their speed of communication is Both Toby and Cesar provided class A service and both are highly recommended. All services were completed on time and their speed of communication is fantastic. More

Best BMW Dealership in Tampa Bay Ferman knocks itself out to deliver outstanding customer Service and support. See Client Advisor Mary Keller if you want to be treated like royalty! S Ferman knocks itself out to deliver outstanding customer Service and support. See Client Advisor Mary Keller if you want to be treated like royalty! She goes above and beyond to create an exceptional, stress-free experience. Rest assured Ferman will do everything in its power to make sure you drive away in the BMW of your dreams, and that when you return for Service, you and your ride are treated with tender loving care. I just bought my 5th BMW, my 4th from Ferman and 4th with Mary. I won’t go anywhere else. More

Excellent Customer Service Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. An Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. And personally made sure that my vehicle was as close to perfect as possible when I picked it up. I highly recommend Cesar as a service representative. More

Recommendation Darlene and Paul in the Mini Cooper service department, took wonderful care of me. I appreciate their help resolving a difficult situation involving Darlene and Paul in the Mini Cooper service department, took wonderful care of me. I appreciate their help resolving a difficult situation involving another dealership. More

Tire service Best service team anywhere. Friendly, courteous and knowledgeable. They are time conscious when customer waiting. I would remember to anyone who has a Best service team anywhere. Friendly, courteous and knowledgeable. They are time conscious when customer waiting. I would remember to anyone who has a BMW. Thank you. More

Jamie once again made my experience flawless. My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and Jamie’s was able to accommodate me with a loaner. My car was fixed within a couple of days and it was covered by the dealership warranty. I’m very pleased. More