Ferman BMW

Wow what a difference! I only need to bring my Mini in once a year for maintenance. This experience was like none I have had so far. Organized, done ahead of time, courteous I only need to bring my Mini in once a year for maintenance. This experience was like none I have had so far. Organized, done ahead of time, courteous, and complete. It was a joy and a clean car to make it even better. Thank you! Kudos to Darlene! She is a true professional. The gals providing me with a loaner were excellent-sorry I don’t remember their names. More

Very Pleasant Experience Every time that I have my car serviced I’m satisfied. If I weren’t, I would not return. The greeters are friendly and ask if you would like anything. Every time that I have my car serviced I’m satisfied. If I weren’t, I would not return. The greeters are friendly and ask if you would like anything. They are accurate on the diagnosis and readiness of my car. They make an effort to give me a loaner car that suits me. I get a follow up the next day to see if I am satisfied. More

Buying a car They presented the choices and let me decide what I wanted and how much I felt comfortable paying. They then matched a car to my needs. Well done They presented the choices and let me decide what I wanted and how much I felt comfortable paying. They then matched a car to my needs. Well done More

Excellent salesman and great customer service Everyone hates buying cars, playing the back and forth game with obnoxious type A salesmen. Ryan G was laid back, respectful and got us a better deal Everyone hates buying cars, playing the back and forth game with obnoxious type A salesmen. Ryan G was laid back, respectful and got us a better deal on a new car when we intended to buy a used car More

Amazing service! Best customer service! Very personable and willing to explain any questions. Both make you feel as you are the only customer! Great professionalism Best customer service! Very personable and willing to explain any questions. Both make you feel as you are the only customer! Great professionalism and service! More

From Mercedes to BMW Just wanted to give a shoutout to our salesman, Steve who found me the perfect black 330i BMW. I love it!!! .thanks for all your help. Just wanted to give a shoutout to our salesman, Steve who found me the perfect black 330i BMW. I love it!!! .thanks for all your help. More

Service on my 2015 ///M4 I just moved to the area and needed service on my BMW. I had a fantastic all around experience working with Ferman BMW and Jimmy W in the Service Dep I just moved to the area and needed service on my BMW. I had a fantastic all around experience working with Ferman BMW and Jimmy W in the Service Department specifically. I hope I don't need service on my car again soon, but if I do I'll be going right back to Ferman. More

Love our M2 Purchased a M2 from Alexis. Nice, easy experience and transaction. Everyone was very helpful and professional. Alexis took care of all the details and Purchased a M2 from Alexis. Nice, easy experience and transaction. Everyone was very helpful and professional. Alexis took care of all the details and made sure we were satisfied. Toby did a good job showing us some of the details of the M2. And financing was even able to beat the interest rate from my credit union. Oh, and no hard sell on extra packages when signing the paperwork. All in all, a good experience and I would recommend Alexis at Ferman to anyone looking for a BMW. More

Amazing, professional and easy Very stress free, did not try to up sell me on anything (unlike most dealerships). Was updated throughout the day via text on how my car is doing. Jam Very stress free, did not try to up sell me on anything (unlike most dealerships). Was updated throughout the day via text on how my car is doing. James was very helpful and professional. Alexis sold me the car and was very patient with me throughout the whole process. Very helpful and even stayed 4 hours after her work hours to help answer any questions. More

BMW knows driving You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, w You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, wonderful BMW car I have !! More