Ferman BMW

Key fix Wonderful service department, I brought my car in for a appointment at 10am and my service as finished in less than 30 mins thank to your awesome serv Wonderful service department, I brought my car in for a appointment at 10am and my service as finished in less than 30 mins thank to your awesome service department . More

Denise’s Baby Staff was professional and efficient always available to answer questions and assistance. Finance department worked with me anti make sure a was appro Staff was professional and efficient always available to answer questions and assistance. Finance department worked with me anti make sure a was approved for my vehicle More

Great customer service I got my new car and Mike was great. He went the extra mile to ensure I got what I was looking forward to get for my needs for work. I got my new car and Mike was great. He went the extra mile to ensure I got what I was looking forward to get for my needs for work. More

brought my car in to make sure everything is safe on it Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty left on my car More

Ferman BMW Kenny I was sold with Ferman BMW when I purchased my first 535i from them. I didn’t think the service could be any better but Kenny went above and beyond ma I was sold with Ferman BMW when I purchased my first 535i from them. I didn’t think the service could be any better but Kenny went above and beyond making our experience like none other. He takes going out of your way the norm. He detailed the car after it came from detailing to put his own touch on it. We’ve already sent one customer his way and I would recommend him to anyone looking for a BMW. As a former BMW genius, I challenge you to find anything he doesn’t know about the cars he sales. A wealth of knowledge and just a all around good guy. He has loyal customers in me and my wife and Ferman is blessed to have him. More

Found the issue and provided a detailed report on how to fix Great service. Our service orivder was professional, responsive and worked with us to fix the problem when we wanted to git things done a little diffe Great service. Our service orivder was professional, responsive and worked with us to fix the problem when we wanted to git things done a little differently then they originally suggested. I would highly recommend taking your vehicle to Feeman. To More

What I’ve come to expect My service visit was the excellence that I’ve come to expect from a BMW dealership, I have owned several BMW’s and Mini’s over the years and have alwa My service visit was the excellence that I’ve come to expect from a BMW dealership, I have owned several BMW’s and Mini’s over the years and have always found the service experience to be an excellent one. Ferman has continued that expectation. Fast, courteous service and a knowledgeable service representative. More

Great experience! Since the moment we walked in, Dan provided an excellent customer service and a great experience overall. My husband bought a BMW and 2 weeks later we Since the moment we walked in, Dan provided an excellent customer service and a great experience overall. My husband bought a BMW and 2 weeks later we were back to buy mine! He is personable, knowledgeable and understanding. He made sure we understood every step of the process and equipped me with information. Thank you Dan!!!!! We will surely be back and refer people because of the level of service you provided. More

Perfect Service They simply take care of you and go beyond all expectations / always willing to help get the things done right on a timely matter. All staff is very c They simply take care of you and go beyond all expectations / always willing to help get the things done right on a timely matter. All staff is very concern with your satisfaction More

Great service! Took my 2013 Hardtop S in for an oil change and tire rotation. The service advisor Marc was aware I am participating in MINIbTakescThe States 2018 ne Took my 2013 Hardtop S in for an oil change and tire rotation. The service advisor Marc was aware I am participating in MINIbTakescThe States 2018 next month. He had car checked for anything else that might be needed done considering the several thousand miles the car will have on it within the next month. I left that afternoon in a timely manner with complete confidence of the service done and more. Marc and service department earned my 5 star rating. More