Ferman BMW

New car purchase Ryan George is awesome. Very helpful...but I purchased a car that cost less than my trade iin. My trade in had no lien and I surrendered the title. I Ryan George is awesome. Very helpful...but I purchased a car that cost less than my trade iin. My trade in had no lien and I surrendered the title. It is my opinion I should have received the amount owed to me at the time of the transaction- not several days later. More

The ultimate experience! The ultimate buying experience, best customer service. They go above and beyond to make you happy. This is my 4th purchase, and will continue to do bu The ultimate buying experience, best customer service. They go above and beyond to make you happy. This is my 4th purchase, and will continue to do business @ Ferman Palm Harbor. More

Excellent and attentive service Steve Venden is a very detail-oriented, we’ll informed and customer focused provider. Our second buying experience from this dealer was the best and w Steve Venden is a very detail-oriented, we’ll informed and customer focused provider. Our second buying experience from this dealer was the best and won’t be the last! More

Serious issues that could kill people My issue is not with my service advisor, it is with the lemon that was sold to me My is 4 years old and has had to have service many, many times My issue is not with my service advisor, it is with the lemon that was sold to me My is 4 years old and has had to have service many, many times. I bought this "certified pre-owned" vehicle about a year ago and have had nothing but trouble with it. So far I've had to have the battery replaced, dashboard replaced, and most recently a broken steering shaft, plus other not so major issues. I am terrified to drive my children in this car. None of these issues should happen on a car that's only 4 years old and supposedly "certified". I contacted BMW corporate office and they have no interest in helping me get a safer vehicle. I was offered one monthly payment for the 7+ times I've had to be inconvenienced by requiring service - not to mention a broken steering shaft could have killed me, my children, or someone else! I would not recommend BMW to anyone. It will the biggest waste of money you've ever spent! I plan to contact an attorney and pursue this further. More

Excellent, professional, expedient service I brought my car in to have several items serviced. I was able to make an appointment quickly, request a loaner car for the day since picking up the I brought my car in to have several items serviced. I was able to make an appointment quickly, request a loaner car for the day since picking up the following and needed transport. I was checked in quickly by my Service Manager and checked out quickly with a loaner. Everyone was pleasant and they provided quick follow-up on status of everything. I highly recommend this BMW Service Center and the great service will bring me to Sales at Ferman BMW for my next car. More

BMW Service Always excellent service by Nick. The reason I service my car here., Never disappointed and always helpful and strives to make everything perfect . T Always excellent service by Nick. The reason I service my car here., Never disappointed and always helpful and strives to make everything perfect . Thank you More

Amazing First Time BMW Experience I have never had sales reps as wonderful as Mary and Ryan. They were so kind and patient with us as we pondered purchasing 2 certified preowned BMWs. I have never had sales reps as wonderful as Mary and Ryan. They were so kind and patient with us as we pondered purchasing 2 certified preowned BMWs. They took the time to make sure we understood how to use the many features of the vehicles we were buying. The experience was so great that they have made me a lifelong customer. More

New problem I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I hav I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I have concerning this problem when I get back to New York More

5 Start Thank you for the 5 star service. The service department was wonderful, welcoming and a pleasure to do business with. The service was streamlined and Thank you for the 5 star service. The service department was wonderful, welcoming and a pleasure to do business with. The service was streamlined and Cesar Tereso took time to explain the processes and timeline. More

Great experience so far Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending on how long my car will last. Used to be a Toyota guy now I am a bmw customer More