Ferman BMW

2019 BMW X3 M40i Helpful , professional sales , finance and tech personnel. Would recommend this team to anyone looking for a new or used BMW. This dealership was Helpful , professional sales , finance and tech personnel. Would recommend this team to anyone looking for a new or used BMW. This dealership was recommended by a friend who had a favorable experience and We’re glad we took his advice More

Thank you for the experience had a really great experience from beginning to the end. I went in fro service and ended up upgrading my mini cooper. Thank to Matt Cerro and Joe C had a really great experience from beginning to the end. I went in fro service and ended up upgrading my mini cooper. Thank to Matt Cerro and Joe Cleaver More

Poor communication and follow up—no return calls. I had a simple service appointment for a battery change, I had specific questions pertaining to my service, I contacted the service advisor multiple t I had a simple service appointment for a battery change, I had specific questions pertaining to my service, I contacted the service advisor multiple times, I left the service advisor multiple voicemails and I also called the service manager and left him a message with no response.The reason for the low rating is for the lack of follow up. I have purchased multiple cars with Ferman, will not take my car back for service. I also had a SOS prompt that was not fixed as requested. Jack Tomasino, MD More

Very friendly and family oriented Had a great buying experience. Low pressure, supportive, attentive to my needs and friendly. Went the extra mile. I would highly recommend them and wo Had a great buying experience. Low pressure, supportive, attentive to my needs and friendly. Went the extra mile. I would highly recommend them and would return for future business. Thank you! More

Best car ever! Just bought a new mini and I love it! Ryan was a fantastic sales person! When I buy a new mini I’ll be back! Just bought a new mini and I love it! Ryan was a fantastic sales person! When I buy a new mini I’ll be back! More

magnificent, pain free auto shopping Absolutely thrilled with the entire experience! Very knowledgeable salespeople as well as management! Great experience and love my car! It was special Absolutely thrilled with the entire experience! Very knowledgeable salespeople as well as management! Great experience and love my car! It was special ordered and was even more beautiful then I had imagined! Couldn’t be happier! Thanks again for everything and especially Steve venden for his patience and attention to detail! Fantastic!!! More

Service rating I wish I could rate the advisor Jimmy as he gave me a discount on the expensive service repairs however am only rating good due to 1) they didn't even I wish I could rate the advisor Jimmy as he gave me a discount on the expensive service repairs however am only rating good due to 1) they didn't even wash my car after servicing and they didn't vacuum the vehicle either. Usually after service, repair centers always make sure vehicle is clean upon picking it up. I didn't expect a detail but did expect it to be washed and cleaned for pickup. More

Knowledgeable and professional Alex Wolf listened to what I was looking for and didn't waste our time with showing me something I didn't want. Alex knows his product and was great a Alex Wolf listened to what I was looking for and didn't waste our time with showing me something I didn't want. Alex knows his product and was great at explaining pros and cons when I was comparing vehicles. He suggested certain features and I never felt pressed to buy or settle for something less. I would absolutely recommend Alex to my friends when shopping for their next BMW. More

Extraordinary Robert was very achnowledgeable and friendly. He made the whole experience pleasent and stress free. I would recommend Ferman BMW and there staff to a Robert was very achnowledgeable and friendly. He made the whole experience pleasent and stress free. I would recommend Ferman BMW and there staff to anyone. More

Excellent customer service Caesar was, by far, the best service technician. He was courteous, professional, helpful and knowledgeable. I will be back to this location whenever Caesar was, by far, the best service technician. He was courteous, professional, helpful and knowledgeable. I will be back to this location whenever service is required. More