Ferman BMW

Best Dealership Experience Ever For the entire week right before my birthday and Christmas, I was beyond stressed and mentally drained from repairing my car just to find out it would For the entire week right before my birthday and Christmas, I was beyond stressed and mentally drained from repairing my car just to find out it would need a new engine soon. Now I was under even more pressure to get another car ASAP because I had already missed workfor a few days due to my unreliable transportation. After doing some car shopping online, I called the dealership and spoke to Scott who actually listened to me and what I was looking for. He asked that I come in to see the car and talk about specifics but didn’t pressure me to do so. I went the next day and was blown away by the service I received. They literally made this the easiest transaction I’ve ever had with a car. I finalized the purchase this past Friday and can say that the service from everyone I spoke to was above and beyond your typical dealership. I highly recommend them More

Excellent service and work! I have been to Ferman’s Mini Service department since I moved here. Highly recommend.. Their work has always been excellent and have never felt unnece I have been to Ferman’s Mini Service department since I moved here. Highly recommend.. Their work has always been excellent and have never felt unnecessary work was recommended. More

EXCELLENT Five Star Service! My experience at Ferman BMW was Fantastic ! I am extremely satisfied with the five star service that I received from Robert Chodorowski and Karl Alvar My experience at Ferman BMW was Fantastic ! I am extremely satisfied with the five star service that I received from Robert Chodorowski and Karl Alvarez,(Sales Manager). I am looking forward to establishing a long term relationship in the years to come. Mr. Chodorowski was very pleasant to work with and his level of professionalism and knowledge are impressive. Overall, I am impressed and very satisfied with all of the staff that I met when I leased my 330i! I am so HAPPY with the car! It’s exactly what I wanted. Ericka More

Excellent Alex and his team were great!! They went above and beyond to make sure my experience was wonderful!! They delivered my car and picked up my motorcycle Alex and his team were great!! They went above and beyond to make sure my experience was wonderful!! They delivered my car and picked up my motorcycles which I traded in. Thank you so much for making it happen!! More

Professional , Excellent service The attention and follow up from the service team was great. Their attention to our requirements and the updates on the status of the repair was much The attention and follow up from the service team was great. Their attention to our requirements and the updates on the status of the repair was much appreciated More

Fantastic I could not have asked for better service. All employees were very professional. Our sales person Steve sold us a 530 I several years ago. We had such I could not have asked for better service. All employees were very professional. Our sales person Steve sold us a 530 I several years ago. We had such a great experience that we kept his business card so we could call him again. Steve leased us our X3 and we are so happy. Steve. Thank you again!!! More

Awesome experience! I went in for service and left with a new X1. I explained to Gary (my fabulous sales person) that I needed something more practical even though I only I went in for service and left with a new X1. I explained to Gary (my fabulous sales person) that I needed something more practical even though I only had my 440 for a year. A couple of hours later I drove home in my new car. It was just so easy More

Fast, friendly, pleasantly treated I made an appointment for Saturday morning and when I arrived there, you would have thought I was the only one that had scheduled service until you we I made an appointment for Saturday morning and when I arrived there, you would have thought I was the only one that had scheduled service until you went into the waiting area and saw several people already there. I had personal service and offered a car to go get breakfast while they performed my service. I did accept and returned after about an hour to accept the return of my vehicle that had the oil changed, wipers replaced and tire pressure light off. Car was washed and ready to go. Very pleased with my experience there More

Great service Car had already been checked out for excessive battery usage. Douglas was great. Found out and showed me it was the battery. Battery in car and fob re Car had already been checked out for excessive battery usage. Douglas was great. Found out and showed me it was the battery. Battery in car and fob replaced. Staff very professional. More

Excellent dealership Amazing place, thanks to Cesar for his help, very professional team. The car service was completed within the time frame that I was told, thanks Ferma Amazing place, thanks to Cesar for his help, very professional team. The car service was completed within the time frame that I was told, thanks Ferman BMW for the good job More