Ferman BMW

Good service experience Great customer service - high professionalism, courtesy, and promptness. Also appreciated the loaner vehicle Only negative was that prices seeme Great customer service - high professionalism, courtesy, and promptness. Also appreciated the loaner vehicle Only negative was that prices seemed a little high for oil change and brake fluid change More

Best Service You Will Ever Receive! Great dealership! Great service! Always courteous and respectful! Would HIGHLY recommend you buy your car at this location! You won't regret it! Ask f Great dealership! Great service! Always courteous and respectful! Would HIGHLY recommend you buy your car at this location! You won't regret it! Ask for Mary Keller! She's the best! Nick is my guy for service... always! and Karl, well he's got it going on! :) More

Awesome Service - New 330i - Great Birthday I cant even begin to express how much I appreciate the Ferman BMW team. I am from Orlando and have several BMW dealers close to home, but I choose Fer I cant even begin to express how much I appreciate the Ferman BMW team. I am from Orlando and have several BMW dealers close to home, but I choose Ferman BMW for any service or new purchases because of their great service. I have worked with Robert C. now for the lease of two cars and would not go to anyone else. He is very patient and takes the time to answer all questions with no rushing or pressure. Robert and team went over and beyond to make it super easy and stress free. I got exactly the car I wanted and the team walked me through the entire process. Robert, Cesar and Joe thank you.....you guys are awesome! More

Oil change Everything about the visit was exceptional. All my expectations we exceeded. We are very glad we purchased the vehicle at Ferman and will continue to Everything about the visit was exceptional. All my expectations we exceeded. We are very glad we purchased the vehicle at Ferman and will continue to go there in the future. More

Low tires My new car needed air in the tires. When I arrived the greeter took care of them immediately even though I didn't have an appointment. Thanks! Te My new car needed air in the tires. When I arrived the greeter took care of them immediately even though I didn't have an appointment. Thanks! Tessie More

Great experience I was able to get exactly what I wanted for a great price. Professional service and very easy process from start to finish. Highly recommend. I was able to get exactly what I wanted for a great price. Professional service and very easy process from start to finish. Highly recommend. More

Ridiculous prices Who pays $150 for a battery check? Who pays $490 for a new battery? Not me! Your competitor in Tampa installs and does the diagnostic/vehicle progr Who pays $150 for a battery check? Who pays $490 for a new battery? Not me! Your competitor in Tampa installs and does the diagnostic/vehicle programming for $270. Still a lot but more bearable. More

Excellent service and great service advisors Ferman BMW fixed all the service issues, Advisors (Nick, Jamie and Sal) are all world class in customer service. And foreman Kyle Silcox is truly top Ferman BMW fixed all the service issues, Advisors (Nick, Jamie and Sal) are all world class in customer service. And foreman Kyle Silcox is truly top notch! More

3 month service I must say the process was quick and easy. Just drop your car off at the service center go inside and speak to the rep at the service desk, answer a f I must say the process was quick and easy. Just drop your car off at the service center go inside and speak to the rep at the service desk, answer a few questions and that’s all.. you can either wait or ask for a loaner.. just make sure your back in time before they close. More

Always excellent service. I would never take my MINI anywhere else. However, it’s annoying to be contacted multiple times afterward for reviews and ratings then be required to I would never take my MINI anywhere else. However, it’s annoying to be contacted multiple times afterward for reviews and ratings then be required to write something in order to submit. If I don’t respond to the first rating inquiry, please let it go. More