Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ferman BMW
Palm Harbor, FL
7,957 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,957 reviews
November 21, 2019
New car Bob Murray was wonderful to deal with purchasing a new car and Kenny Russell was so helpful explaining the new BMW to me. Fantastic experience. I wo Bob Murray was wonderful to deal with purchasing a new car and Kenny Russell was so helpful explaining the new BMW to me. Fantastic experience. I would suggest to my friends to purchase their car from Ferman BMW. More
by HB
Verified Customer
November 20, 2019
Another great experience Bought our fifth car from Derek. This time a Ferman Mini Countryman. Always trust Derek and Ferman to do a fair deal. This time the Mini brand won u Bought our fifth car from Derek. This time a Ferman Mini Countryman. Always trust Derek and Ferman to do a fair deal. This time the Mini brand won us over. Live 2 miles from another dealer but still traveled 30 miles. More
by col3984
Employees Worked With
Derek
November 20, 2019
excelent curtessy by the advisor ...not listed below everything was done in excellent time frame and price under my extended warranty. prompt curtesy and knowledge of the adviser together with the repai everything was done in excellent time frame and price under my extended warranty. prompt curtesy and knowledge of the adviser together with the repair shop More
by mike.furdui
Employees Worked With
Advisor Sal....dont remember last name
November 20, 2019
Terrible Follow up I brought my 2007 BMW for service for 3 recalls they checked the car out did the recalls. When I got home When I started the car the next day the ch I brought my 2007 BMW for service for 3 recalls they checked the car out did the recalls. When I got home When I started the car the next day the check engine light was on with some other warning lights. I called the dealership back and was told to drop the car off next week. I explained that we need a car and was told my car is not a 2013 or newer so no looner vehicle. I explained that I bought the car at Ferman BMW. And he basically said it's to old. Very disappointed and I will never use a Ferman dealership ever again. My service agent Cesar was awesome the one I talked to on Saturday was awful. More
by WNANOS
Employees Worked With
November 20, 2019
Disappointing Car was serviced on Saturday and then parked. Monday morning all 4 tires needed air. Wiper blade was screeching across the glass and unable to see Car was serviced on Saturday and then parked. Monday morning all 4 tires needed air. Wiper blade was screeching across the glass and unable to see in the rain. I needed a tire but you said they aren’t in stock and I really don’t need them yet, but soon. Tires were not rotated and I did not get any feedback from the tech regarding the many service errors I was receiving on my car. Oh snd I arrived on time for my appointment and had to wait 20 minutes to just sign off to leave the car. This was not quality service by any stretch of my imagination. There are lots of car makers, car dealers and car service center. I will think long and hard when thinking about where to buy my next car. BTW- this was not my usual service guy. But I would think any service guy should give the same service. More
by Elmobruce
Employees Worked With
Don’t know name. You should know by my record, Brandy Kennedy
November 20, 2019
Great Service Center The Ferman BMW Service center has taken care of my last two Beamer’s. They service the car per scheduled maint required. When I pick up the car it has The Ferman BMW Service center has taken care of my last two Beamer’s. They service the car per scheduled maint required. When I pick up the car it has been washed and Is very clean. The service is fast and the Service advisor reports what was done. They have an Awesome lounge, if you wait for your car. I have been very happy with the service department and all aspects of Ferman BMW. Pete in the parts department is wonderful! He has helped me purchase Accessories for both of my BMW’s.. I will not go anywhere else! More
by CHRISTIANNEWATSON
November 20, 2019
Car Purchase I am currently from out of state and chose this dealership at random to come to with no expectations. I called in advanced and got a sales rep by the I am currently from out of state and chose this dealership at random to come to with no expectations. I called in advanced and got a sales rep by the name of Alex. Upon arrival, Alex was simply great. The professionalism was just immaculate. The dealership will have even greater purchases with more sales persons like Alex. Keep up the wonderful work!!! More
by None
Employees Worked With
Alex Senko
November 20, 2019
Ferman Employee’s Amazing experience from beginning to end everyone from sales to finance and the genius delivery was perfect would recommend over any other Bmw dealers Amazing experience from beginning to end everyone from sales to finance and the genius delivery was perfect would recommend over any other Bmw dealership in the state More
by mborbollajr1
November 19, 2019
Routine service was provided. Dashboard chimes when it is time for routine service; it was scheduled easily and transportation provided to get me to work because I d was provided. Dashboard chimes when it is time for routine service; it was scheduled easily and transportation provided to get me to work because I didn't have time to wait while work was performed. More
by JAYCOR71
Employees Worked With
Paul Scaglione
November 19, 2019
Smooth quick transaction We bought our second BMW in 2 months here. Both very good experiences. People are easy to work with, process is fast and efficient and we were able to We bought our second BMW in 2 months here. Both very good experiences. People are easy to work with, process is fast and efficient and we were able to get exactly what we wanted for the price we wanted to pay. Robert C and Aaron C are especially helpful and easy to work with. More
by BDAP79
