Ferman BMW

Very relaxed Chris, the salesman, was very polite,friendly, and helpful. There was no pressure salesman. He Helped figured out what I could afford with what I want Chris, the salesman, was very polite,friendly, and helpful. There was no pressure salesman. He Helped figured out what I could afford with what I wanted. I left within 3 hours with a car I couldn't be happier with. Thanks Chris. More

Always Great Service!! I had my 335is serviced again at Ferman BMW last week. As always, the maintenance team at Ferman was prompt, courteous, and professional. The last tim I had my 335is serviced again at Ferman BMW last week. As always, the maintenance team at Ferman was prompt, courteous, and professional. The last time I went to Ferman for a service a part had broken They didn't even charge me for parts or labor and my car's warranty expired a long time ago! I'll continue to use Ferman BMW for all of my service needs. More

amazing! Quick! Haggle free Steve and Karl made this experience simple and easy which was prefect because we had a very busy 3 year old in tow. Everyone treated us with respect a Steve and Karl made this experience simple and easy which was prefect because we had a very busy 3 year old in tow. Everyone treated us with respect and like we were family. We will always go back and refer close family and friends!! More

Best car buying experience ever!! I hate buying cars! I've had the worst experiences and I have such high anxiety walking on to a car lot. It was truly amazing how Ferman BMW made me f I hate buying cars! I've had the worst experiences and I have such high anxiety walking on to a car lot. It was truly amazing how Ferman BMW made me feel at ease with no pressure at all! I highly recommend this dealership to anyone looking for a new or used car. This dealership goes above and beyond your expectations! Scott really listen to my needs and never pressured me at all . This dealership is one of a kind and I highly recommend it! More

Maintenance Visit Thank you for your honest assessment of my BMW Z-4. Vehicle working great since my visit. Nick did a great job staying in touch with me with the pro Thank you for your honest assessment of my BMW Z-4. Vehicle working great since my visit. Nick did a great job staying in touch with me with the progress of the service call, thank you! More

Outstanding service! Nick Hawk always provides outstanding customer service! Ferman BMW was able to get us in on short notice and got us taken care of. Always a pleasure w Nick Hawk always provides outstanding customer service! Ferman BMW was able to get us in on short notice and got us taken care of. Always a pleasure working with Nick and the rest of the team. More

Professionalism Everyone at the dealership was very professional and considerate. The entire buying process was, dare I say, enjoyable. David Theado was perhaps the m Everyone at the dealership was very professional and considerate. The entire buying process was, dare I say, enjoyable. David Theado was perhaps the most knowledgeable, and friendly, automobile advisor with whom we have ever met. He was very organized and proficient throughout the process. I would definitely recommend David and Ferman BMW team to my friends and family. More

Great experience Courtney in the service dept was overly helpful. I will be sure to schedule all appointments through her. Great experience. Thank you so very much. Courtney in the service dept was overly helpful. I will be sure to schedule all appointments through her. Great experience. Thank you so very much. More

Douglas was excellent . Followed up and took care of all my needs. I had a small issue, and he took care of it. Thanks. So. Much. . Followed up and took care of all my needs. I had a small issue, and he took care of it. Thanks. So. Much. More

Great Problem Solving Experience I had service & a leak repair done. Upon using the curtesy shuttle for pickup at closing time (due to high traffic), I noticed a mechanic nail & nut ( I had service & a leak repair done. Upon using the curtesy shuttle for pickup at closing time (due to high traffic), I noticed a mechanic nail & nut (or washer) set in the center tread of my right rear tire. I heard the noise immediately in the lot at startup and uturned before exiting facility to nearest road. I saw nail set with my cell flashlight & called service line to no avail. With no option, i drove home and contacted Ferman the next morning. Service rep Stefanie and Supervisor Paul, repaired the tire right away. I am very satisfied with my service. More