Ferman BMW

Quick friendly service Always greeted immediately at door when drive up. Fast and friendly competent service. I like dealing with this service center. Will probably b Always greeted immediately at door when drive up. Fast and friendly competent service. I like dealing with this service center. Will probably buy next car from them. My car still under warranty. Would have liked better trade in value. More

Poor services actions The service area is less then service . They may have a service attitude but the service action lacks. Sale Mr Bob Annis us awesome. I would send The service area is less then service . They may have a service attitude but the service action lacks. Sale Mr Bob Annis us awesome. I would send my family to Bob. He is the best. I don't know names if any service crew they were not offered. One time waited over 3 hours when told it would beho7r and a half. Secondly , I had a key that I was untold was no good and they could not fulfill recall on computer with it. They said they had to order new one. I went back when I was notified jey was in and then was told they could not do it because they needed the ibe that was nit working. They should have told me to it to bring it back too. Now I have to do another 18 mile one eye trip with dead key. More

purchase of 2019 BMW X3 M40i Car buying can be a pain , but not in this instance . Our Salesman Dave Soto was very easy to work with and knowledgeable of the car we were shopping Car buying can be a pain , but not in this instance . Our Salesman Dave Soto was very easy to work with and knowledgeable of the car we were shopping for. We went to the dealership on a Sunday afternoon just to kick some tires and possibly trade in our 2009 BMW X5. By Monday afternoon we were driving home in a new X3. Scott Douglas in Finance was also great to work with , no surprises , very efficient . Alex Villarreal from the BMW Genius explained more of the technical details of this ' computer on wheels' and we were on our way. We've only owned this vehicle for a few days but we can honestly say that the purchasing experience was hassle free and we highly recommend this team. More

Frustrated My “Drive Train” light kept coming on & my car was in the shop for a week. Three days later that same “repaired” issue is again a problem! This was my My “Drive Train” light kept coming on & my car was in the shop for a week. Three days later that same “repaired” issue is again a problem! This was my first ever BMW. Can’t say I’ll get another one. 😔 More

Thank you for the experience had a really great experience from beginning to the end. I went in fro service and ended up upgrading my mini cooper. Thank to Matt Cerro and Joe C had a really great experience from beginning to the end. I went in fro service and ended up upgrading my mini cooper. Thank to Matt Cerro and Joe Cleaver More

2019 BMW X3 M40i Helpful , professional sales , finance and tech personnel. Would recommend this team to anyone looking for a new or used BMW. This dealership was Helpful , professional sales , finance and tech personnel. Would recommend this team to anyone looking for a new or used BMW. This dealership was recommended by a friend who had a favorable experience and We’re glad we took his advice More

First Car Alex Wolf is the best car salesman i have ever worked with. He made buying my first car so easy and painless. Best man for the job, no doubt, would 10 Alex Wolf is the best car salesman i have ever worked with. He made buying my first car so easy and painless. Best man for the job, no doubt, would 100% recommend him to anyone. Joe was also incredibly kind and easy to work with. More

firmware upgrade to my new X5 great service, Robert follows up like a pro, management was supportive throughout. overall a very good transaction experience. i would recommend this great service, Robert follows up like a pro, management was supportive throughout. overall a very good transaction experience. i would recommend this dealer to a friend More

My mini Customer service was superior. They worked with me and answered all my questions truthfully. Ryan was a great salesman. He explained the difference an Customer service was superior. They worked with me and answered all my questions truthfully. Ryan was a great salesman. He explained the difference and updates in all the mini coopers. I’m very happy I made the decision to change up cars. More

Very friendly and family oriented Had a great buying experience. Low pressure, supportive, attentive to my needs and friendly. Went the extra mile. I would highly recommend them and wo Had a great buying experience. Low pressure, supportive, attentive to my needs and friendly. Went the extra mile. I would highly recommend them and would return for future business. Thank you! More