Ferman BMW

I needed to have my oil changed and we live 2 hours away. Overall the experience was exceptional. We stayed on the beach, my car was picked up, a loaner was provided, and we were not inconvenienced at all. Overall the experience was exceptional. We stayed on the beach, my car was picked up, a loaner was provided, and we were not inconvenienced at all. More

Great place and amazing salesman I highly recommend this Dealership! Great service, our salesman Robert walked us through and got us a deal very quickly. Once again highly recommend t I highly recommend this Dealership! Great service, our salesman Robert walked us through and got us a deal very quickly. Once again highly recommend this dealership and if your looking for a bmw Robert would be the guy you go to! More

Great service Knowledge about selected models and available inventory, a lot of patience during our visit. Helped us through the sales process with attention to de Knowledge about selected models and available inventory, a lot of patience during our visit. Helped us through the sales process with attention to details, quick and polite service. More

Doug and Caesar very awesome Happy with customer service Great professionals at the front desk especially Doug and Cesar They have loaner for you if the car takes time to be Happy with customer service Great professionals at the front desk especially Doug and Cesar They have loaner for you if the car takes time to be serviced More

M3 recall Brought my 2011 m3 in for a positive battery cable recall. My service advisor was very helpful and got the job done but it took a day longer than what Brought my 2011 m3 in for a positive battery cable recall. My service advisor was very helpful and got the job done but it took a day longer than what the people who made the appointment said. I know this isn’t the service advisors fault so I don’t blame him at all but I wish the people who made the appointment wouldn’t have told me my car would be done same day if it couldn’t have been. More

Great service Jamie Anise snd her White Team always do a GREAT job on my 428... whether it is detailing or maintenance... I HIGHLY RECOMMEND Ferman BMW! Jamie Anise snd her White Team always do a GREAT job on my 428... whether it is detailing or maintenance... I HIGHLY RECOMMEND Ferman BMW! More

Sales and Service Thank you Gary Mack, Jamie, Sal and Kenny! You hav all been great to work with! We love our new X3 and appreciate all of you!! Thank you Gary Mack, Jamie, Sal and Kenny! You hav all been great to work with! We love our new X3 and appreciate all of you!! More

I love this place and my car ‼️‼️‼️‼️ Ok .. they called me.. it’s that time.. so nice.. I did ask for a loaner.. , they said yes.. and when it got there.. they did not have one.. but.. dro Ok .. they called me.. it’s that time.. so nice.. I did ask for a loaner.. , they said yes.. and when it got there.. they did not have one.. but.. drove me home.. and later brought my car too me.. .. peoplebitch about the stupidist stuff.. theman who took my loaner said his car smelled like smoke.. so my loaner became his cause he was an xxx.. all wonderful.. I love this place????????????Ok and Steve was the greatest salesman.. so nice.. my kid also bought a car from him.. so my story was I had 100.000 dollars to spend .. my husband wanted me to buy a Range Rover.. I looked at every car compatible.. salesmen were awful.. not Steve .. he was so nice.. loved the car... and him More

Warranty repair The customer lounge was comfortable , providing soft drinks and bagels . Service representatives were polite and courteous. Repair was done in a t The customer lounge was comfortable , providing soft drinks and bagels . Service representatives were polite and courteous. Repair was done in a timely manner. In addition several small dents in the fender were removed and oil/filter change was performed no charge. More

Top of the line! Ryan George is a superstar! We have never had such an awesome experience buying a car!! From the email correspondence prior to our visit- the VIP tr Ryan George is a superstar! We have never had such an awesome experience buying a car!! From the email correspondence prior to our visit- the VIP treatment while there- to the superior wLk around- and delivery of our new car- Ryan is the REAL DEAL! A++++++ More