Ferman BMW

Fixed issues no problems service was good. Vehicle was returned clean. Service adviser mechanic and shop supervisor all pleasant helpful and handled themselfs pr no problems service was good. Vehicle was returned clean. Service adviser mechanic and shop supervisor all pleasant helpful and handled themselfs professionaly. Thats it. Done More

Fast and easy purchase ! I recently purchased a 2017 Ram from Thomas Berges at Ferman BMW, Tom made the process seamless and easy and had me in and out within 3 hours . I can’ I recently purchased a 2017 Ram from Thomas Berges at Ferman BMW, Tom made the process seamless and easy and had me in and out within 3 hours . I can’t say enough good things about him as a salesperson and the dealership itself! I More

Great nice people Great location pleasant place with nice attitude and no pressure felt gd will recommend to friends and family blessings to the team at ferman bmw will Great location pleasant place with nice attitude and no pressure felt gd will recommend to friends and family blessings to the team at ferman bmw will see ya soon keep the attention and smile More

Sales, repairs and finance great - “Genius” staff not great The only reason I did not give a 10 star rating is because of the lack of attention provided by the BMW genius staff. He was on his cell phone lookin The only reason I did not give a 10 star rating is because of the lack of attention provided by the BMW genius staff. He was on his cell phone looking at emails the entire 10 minutes he spent with me, and was completely disinterested in showing me the newest features of the BMW 330i. I have owned 2 prior models - a BMW 328ix and 328i models - with plenty of upgrades, but the latest 330i with active cockpit, remote start, and Apple car play had a few features I was not familiar with and he did not bother to demonstrate. I still have not figured out remote start. Even worse, he provided completely erroneous information about charging an Apple iPhone. Not only did he say that I had to purchase a special cord, he had no idea there was wireless charging in addition to a standard Apple plug-in charger. When I asked about the standard charging port I noticed near the cup holders, he said that would not work with an Apple charger. Wrong! His attitude and lack of knowledge was very disappointing. For anyone spending almost $50,000 (or more) on a new car, they should get better service from the Genius staff. Fortunately, my longtime sales person, always goes above and beyond and corrected the erroneous information the “Genius” provided. If you are going to employ a staff of “Geniuses” so that the sales staff can focus on the bottom line - selling cars - they should be willing to do their job. More

New 2019 X7 Robert and others within the dealership made the whole experience very easy and pleasurable to finalize a deal. We were in and out in approximately th Robert and others within the dealership made the whole experience very easy and pleasurable to finalize a deal. We were in and out in approximately three hours and he was very accommodating, professional and knowledgeable. I would recommend both Ferman BMW and more importantly Robert to family and friends. Sincerely. Sam and Debra Maniaci More

great advisor ...but car was not completely checked over.. sal my adviser was professional in every way.....I was not impressed at all in that my car was just barely washed...thru a machine ....inside was not sal my adviser was professional in every way.....I was not impressed at all in that my car was just barely washed...thru a machine ....inside was not really cleared well.....I asked to check all and that was not done as some lights still do not work... I did not tell the advisor that but I was assured that the car would be gone over completely....for over 8 grand I expected that to be done.....but I can not say enough about sal.....exceptional service advisor....I go to a car wash here in tarpon and they do a much better job that what I got at Ferman... More

Cadillac review already done and sent. Great service, wonderful salesman and financial person. They both worked way above what was necessary to make this work. Have recommended this dealers Great service, wonderful salesman and financial person. They both worked way above what was necessary to make this work. Have recommended this dealership and people to all I know. More

Need air conitioner checked Fixed the issue in 2 hrs showed up with no appt great service have had no further issues. Service personnel are always courteous and helpful. Fixed the issue in 2 hrs showed up with no appt great service have had no further issues. Service personnel are always courteous and helpful. More

Good sales experience Great job from Cleo Coney the client advisor. He made the sales experience much more easier than I expect. Car detailing wasn’t really as as I expec Great job from Cleo Coney the client advisor. He made the sales experience much more easier than I expect. Car detailing wasn’t really as as I expected. More

Frozen Gray F90 M5 Competition Amazing experience. Sure, it had its ups and down, but nothing Greg and Karl couldn’t help me deal with. They were fair and stood up to the challengin Amazing experience. Sure, it had its ups and down, but nothing Greg and Karl couldn’t help me deal with. They were fair and stood up to the challenging deal we worked hard to put together. they did what they said they were going to do. That’s all I could ask for. Thank you for an amazing vehicle and for an amazing experience. Jorge R. More