Ferman BMW

2016 328i Robert in sales is fantastic. This is the second car I’ve bought from him, both experiences were great. He is a true BMW enthusiast, and is wonderful Robert in sales is fantastic. This is the second car I’ve bought from him, both experiences were great. He is a true BMW enthusiast, and is wonderful to work with. More

poor communication and excuses Over a month and still counting to fix a defective sun roof panel on a 2017 740i Certified vehicle. The defect was present on the vehicle when purchas Over a month and still counting to fix a defective sun roof panel on a 2017 740i Certified vehicle. The defect was present on the vehicle when purchased even though the Dealer provided me a sheet indicating the sun roof was in v. good operating condition? The service area never returns calls unless I call them and the issue continues to be back ordered parts from Germany? More

Steven Venden is The Best! This is the second BMW we have purchased from Steven at Ferman and both times we received the absolute best service! We know with complete certainty t This is the second BMW we have purchased from Steven at Ferman and both times we received the absolute best service! We know with complete certainty that we received the best car at the best price. Both times! Steven really cares about his customers and really goes the extra mile. Thank you! More

One In A Million From the initial inquiry and concierge -like service from John to finalizing the deal with Alex to actual sale with Aaron to “owner training “ by Geni From the initial inquiry and concierge -like service from John to finalizing the deal with Alex to actual sale with Aaron to “owner training “ by Genius Toby, it was a one-in-a-million experience for this 70+ widow. Found my “Forever Car.” Price was more than fair, process was painless and efficient and end result just what I wanted. They listened, they asked good questions and they were truly solutions oriented. Actually, was an amazingly enjoyable experience. Highly recommend the Ferman family of dealerships ! More

Excellent customer service Greg helped me find the perfect BMW for my lifestyle and budget! He was more concerned with what car is best for me than with a sale. Never felt press Greg helped me find the perfect BMW for my lifestyle and budget! He was more concerned with what car is best for me than with a sale. Never felt pressured at all. There’s a first for everything. Thank you Ferman BMW. More

Awesome experience Welcoming team , and very professional 👌🏼with a smile that makes you feel comfortable, Ferman not only a car dealership it’s a legacy company chara Welcoming team , and very professional 👌🏼with a smile that makes you feel comfortable, Ferman not only a car dealership it’s a legacy company characterized by continuous evolution. A name you can Trust . More

Excellent Service! Sal was fantastic! He got me in and out quickly, and made sure the issues I detailed were tended to. The greeters and valet intake are always attent Sal was fantastic! He got me in and out quickly, and made sure the issues I detailed were tended to. The greeters and valet intake are always attentive. More

Great Service and Follow-Up The communications between the service department and myself were great. Nicholas kept me updated all along the way. There were no long delays in chec The communications between the service department and myself were great. Nicholas kept me updated all along the way. There were no long delays in checking-in, getting a loaner and returning the car and checking out. All issues were addressed. There is still a part (grommet) that they needed to order, but if it's not covered by warranty I won't pay $216.00 for it, (which seems really really high). I will recommend their service department in the future. More

Excellent!! Cleo was the man! A huge help! We bought two vehicles and he was extremely helpful with both. And very patient with how picky we are. Cleo was the man! A huge help! We bought two vehicles and he was extremely helpful with both. And very patient with how picky we are. More

Excellent treatment The seller , manager and the technician very respectful ,kind,it was understood what they explained we are satisfied whit the attention , I will recom The seller , manager and the technician very respectful ,kind,it was understood what they explained we are satisfied whit the attention , I will recommend thanks you guys More