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Ferman BMW
Palm Harbor, FL
7,212 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,212 reviews
September 01, 2019
To Pushy Yes, I would recomend Ferman BMW... I will tell everyone that your sales team is Awesome. I will tell everyone your mechanics are Top Notch. Howev Yes, I would recomend Ferman BMW... I will tell everyone that your sales team is Awesome. I will tell everyone your mechanics are Top Notch. However, I will warn everyone that your service advisers are to pushy. I understand sales. However when a customers says No... tell your service advisers that No Means Backoff! Instead they don't give up. And in the past they've tried to sell me things I don't need. That is not professionalism. Ferman has everything going for them. Get one bad team (serve advisers) and it can ruin the entire reputation of the company. FTA More
by flainbox
Verified CustomerEmployees Worked With
I do not want to mention the person via this forum
September 01, 2019
Service The service has always been excellent on every service and repair at BMW. That is one reason that I will probably always have a BMW. Very organiz The service has always been excellent on every service and repair at BMW. That is one reason that I will probably always have a BMW. Very organized and always informative. Jim Whaley is great---answered all of my questions and was very courteous. I always feel confident that my car is in good hands! More
by KJNPRNCES
Employees Worked With
Jimmy Whaley
September 01, 2019
Smooth purchase Excellent assistance in purchasing myx3 M40 Alex was very attentive in seeing that all our needs were met All the paperwork was prepared in an efficie Excellent assistance in purchasing myx3 M40 Alex was very attentive in seeing that all our needs were met All the paperwork was prepared in an efficient manner Very happy!! More
by Harriet
September 01, 2019
Great sales person Charlie was great to work with. He is extremely knowledgeable, business like and very pleasant. Great service! I highly recommend Charlie and the tea Charlie was great to work with. He is extremely knowledgeable, business like and very pleasant. Great service! I highly recommend Charlie and the team at Ferman. More
by boharkness
Employees Worked With
Charles Fernandes
September 01, 2019
Excellent Great staff, kept me in the know all the time, pricing competitive, mechanic great. These are people that know M cars. Sales is a wonderful guy Great staff, kept me in the know all the time, pricing competitive, mechanic great. These are people that know M cars. Sales is a wonderful guy More
by garster
Employees Worked With
Other Employees :
Stevon , Alan Mazur
August 31, 2019
Ferman BMW is Amazing! I’ve picked up my 4th vehicle from Ferman BMW last night, and the experience continues to exceed my expectations. Robert Chodorowski is my SA, and we’ I’ve picked up my 4th vehicle from Ferman BMW last night, and the experience continues to exceed my expectations. Robert Chodorowski is my SA, and we’ve been working with him for a few years now. Such a pleasure to partner with him from designing our vehicle, all the way through delivery. A seriously great guy! In addition, I had the pleasure of working with Bob (GM), Karl (Sales GM), Alan (Sales MGR), Toby (Genius) and Joe (Finance MGR). Each welcomed us well and made us feel like family throughout the process. I will not buy from another dealership so long as these folks are around, period. Really solid leadership team and they are very customer focused. thanks I’m fortunate to have them close enough to my home. Big thanks to Robert and the crew, we love our new car. See you in a few months, let’s get that European delivery scheduled! More
by BlloydTbird
Employees Worked With
Other Employees :
Toby Edward Pacuch , Alan Mazur
August 28, 2019
Great company for sales and service. Very happy to have a great dealership near by. Everyone was very pleasant and helpful. Look forward to many years doing business here. Great job eve Very happy to have a great dealership near by. Everyone was very pleasant and helpful. Look forward to many years doing business here. Great job everyone! More
by jfcgreen
August 28, 2019
Will never go anywhere else! Karl Alvarez, Mary Keller, and Gary Mack always take care of me and their customers. this is my 3rd vehicle I have purchased from Ferman and I will no Karl Alvarez, Mary Keller, and Gary Mack always take care of me and their customers. this is my 3rd vehicle I have purchased from Ferman and I will not go anywhere else. They listen and make sure to find the vehicle you are wanting as well as keeping it in the price range you want. More
by ADeem
Employees Worked With
Other Employees :
Steven Venden, Kenny Russell, Alan Mazur, Brandy Kennedy, Phil Bennis
August 28, 2019
No more MINIs On my second Mini and loved them for 7 years. Now ready to trade in, also needed brakes, tires. Had confusion and miscommunication during prior servic On my second Mini and loved them for 7 years. Now ready to trade in, also needed brakes, tires. Had confusion and miscommunication during prior service appts x 2. Way over-charged to top off fluids. Went elsewhere and spent half the amount for tires and brakes. Was told by mechanic there that someone had missed properly securing one wheel and wasn’t all the way bolted on!?! That put me at risk for accident. I called but I don’t think anyone believed me. You can call the other mechanic to verify. NO MORE MINIs for me after this dismal experience. Disappointed, Deirdre (Wells) Enzor More
by drewells246
Employees Worked With
Paul Scaglione, Courtney Deason
August 28, 2019
First Class - Best customer Service AND Value - period Ferman Palm Harbor BMW - Simply The Best! Straight forward, responsive, a joy to deal with! General Sales Manager, Karl Alvarez made the entire proc Ferman Palm Harbor BMW - Simply The Best! Straight forward, responsive, a joy to deal with! General Sales Manager, Karl Alvarez made the entire process from selecting the right BMW to completing the transaction to final delivery almost effortless. The sales associate, Alex Senko went above and beyond in not only in the test drive and explanation of the features, but in getting the paperwork completed by personally driving the documents several hours to our home - unbelievable customer service! A great team delivered incredible service and a very fair transaction! More
by terrysopher
