Ferman BMW

All was good until the end. My 2003 X5 was in for the airbag recall which, it turned out, it didn't need. However, when I went out to my car, I noticed that the cover for one of My 2003 X5 was in for the airbag recall which, it turned out, it didn't need. However, when I went out to my car, I noticed that the cover for one of the headlight sprayers was missing. Someone went & looked in the car wash area, but could not find it. I requested that they order a new one since they apparently don't keep them in stock. To date, no one has called to let me know if the part has been ordered or when it is expected to arrive at the dealership. Please check on this and call to let me know when it is expected to arrive. -- Joan Taylor More

Excellent service I brought my 528i on for service and was greeted promptly. Everyone went above and beyond to make sure were satisfied. They were quick and everything I brought my 528i on for service and was greeted promptly. Everyone went above and beyond to make sure were satisfied. They were quick and everything was taken care of to meet my expectations. Very relaxing waiting area and great coffee. More

Exceptional Service Marc was an exceptional Service Advisor. He was courteous, knowledgeable, and helpful. He kept me informed and feeling at ease during my time there at Marc was an exceptional Service Advisor. He was courteous, knowledgeable, and helpful. He kept me informed and feeling at ease during my time there at the service department. More

Air Pumps Great experience with the dealership. They worked with me through my warranty delays but kept me up to date every step of the way. I appreciate the se Great experience with the dealership. They worked with me through my warranty delays but kept me up to date every step of the way. I appreciate the service and will continue to service my vehicle through the dealer. More

Everything was excellent All the staffs I dealt with at this dealership was very professional and pleasant. Beautiful car and great price. I am looking forward to the ownershi All the staffs I dealt with at this dealership was very professional and pleasant. Beautiful car and great price. I am looking forward to the ownership and more business with this dealership. More

Friendly sales and financial team Best Mini dealer in Tampabay area. Large selection and vehicle stock. Great staff and amenities. The dealership is neat and clean. Staff is profession Best Mini dealer in Tampabay area. Large selection and vehicle stock. Great staff and amenities. The dealership is neat and clean. Staff is professional and well groomed. More

Very friendly and knowledgeable. Very friendly and inviting. They made the whole process of buying a car very efficient. I got a great deal and love my car! Thank you Very friendly and inviting. They made the whole process of buying a car very efficient. I got a great deal and love my car! Thank you More

Ferman is awesome! My experience with Ferman far exceeded my expectations! After visiting this summer to look at vehicles (at it just didn’t work out), I went back again My experience with Ferman far exceeded my expectations! After visiting this summer to look at vehicles (at it just didn’t work out), I went back again to look a second time. I was definitely not disappointed!! I even I got a call from my sales guy - Mario - 2 weeks later! He was just checking in 😊 More

Purchase CPO 2016 Mini. Ryan George is one of the most knowledgeable Mini Cooper sales person I have ever come across. He helped me with everything and I never felt rushed or Ryan George is one of the most knowledgeable Mini Cooper sales person I have ever come across. He helped me with everything and I never felt rushed or that something was skipped over. He is the BEST. More

Service review Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncerta Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncertain that the problem was definitively address. More