Ferman BMW

New lease Great customer service, did not feel rushed. Manager and sales guys were very professional and friendly. They worked with us to get us to the price po Great customer service, did not feel rushed. Manager and sales guys were very professional and friendly. They worked with us to get us to the price point we needed. More

The Right Guy I may sound like old school, but relationships gets things done right and on time. Find the right guy or gal to work with and build a rapport. If y I may sound like old school, but relationships gets things done right and on time. Find the right guy or gal to work with and build a rapport. If your BMW needs service, ask for Jimmy. He’s ‘The Right Guy.’ More

Continual Excellent Service Nick Hawk and the service team continues to provide excellent service that exceeds customer expectations. Nick does a great job coordinate the service Nick Hawk and the service team continues to provide excellent service that exceeds customer expectations. Nick does a great job coordinate the service and loaner cars and always keep you up to date on the progress of the service. More

Excellent customer service They take care of their customers here. Quick to get appointment and solve the problem. Staff are very nice. Even though I was there for service the s They take care of their customers here. Quick to get appointment and solve the problem. Staff are very nice. Even though I was there for service the sales staff take time for a chat. There is a dealer closer to me but prefer this one due to high quality service. More

Review It is Always a simple and pleasurable experience dropping my car off for service. Everyone is friendly and helpful. Service is prompt and thorough. wo It is Always a simple and pleasurable experience dropping my car off for service. Everyone is friendly and helpful. Service is prompt and thorough. wonderful! More

Alvin Thanks for making me and family car buying experience as pleasant as posible. You all have set the bar very high for other dealers to follow. Thanks for making me and family car buying experience as pleasant as posible. You all have set the bar very high for other dealers to follow. More

Alex Wolf The main reason I purchased a BMW and from Furman, is entirely due to your great salesman, Alex Worth. He has an amazing knowledge of the BMW. Alex The main reason I purchased a BMW and from Furman, is entirely due to your great salesman, Alex Worth. He has an amazing knowledge of the BMW. Alex was extremely patient with all our concerns. To say that he went beyond our expectations is an understatement. My husband and I really enjoyed our with Alex. We also had a very positive experience with both Toby and Erin . We will be back. More

Sara is the best salesman! Sara is the best sales person I ever met at a dealership. If you are buying a Mini buy it from here! My wife got so lucky for her Mini Sara is the best sales person I ever met at a dealership. If you are buying a Mini buy it from here! My wife got so lucky for her Mini More

Disappointed Every time I have had my vehicle serviced with Ferman I have had to return. From not resetting the alarms for oil, tires! The last one got new tires s Every time I have had my vehicle serviced with Ferman I have had to return. From not resetting the alarms for oil, tires! The last one got new tires spent 1400 only to have to return the car due to chassis stabilization alarm coming on. The only positive they did come and pick car up and returned it. But the service I expect from owning a high end car they fall very short. I am in fact going to try another BMW dealership that is actually closer for me for service. If it falls below my expectations time to get a new car. And guess what brand it will not be not because I don’t love how the car drives it will be the service I receive. I feel it is important to convey this because it can’t be fixed if you don’t know about it. Yes little things prior but the last incident just makes me wonder how attentive to details are the workers actually doing the work. I hope this helps to resolve this for a future customer. Also hoping the next visit will go well!! More

Close to on scheduled This dealership does their best to be on time but when not you will sit there til YOU ask for help. If you are working with a service person you’ll ha This dealership does their best to be on time but when not you will sit there til YOU ask for help. If you are working with a service person you’ll have to wait til they are finished if they run behind. I had to ask someone to help me after eating 30 minutes. Car wasn’t as clean on the outside as I would have liked. Streaks on windows and hand print on the hood but in the long run was satisfied with the service. More