Ferman BMW

Efficiency It was fast and efficient. l’d call ahead because was late because the heavy traffic was holding me ... They understand the situation and made arran It was fast and efficient. l’d call ahead because was late because the heavy traffic was holding me ... They understand the situation and made arrangements to keep my appointment fir the same day just moving it one hour up. Thank you More

Great people and Excellent customer service. I’m very happy with my experience with Ferman. This is my second car from them. They always treated me with respect and helped with all my requests, q I’m very happy with my experience with Ferman. This is my second car from them. They always treated me with respect and helped with all my requests, questions and service. I will always come back. More

First Impression. My first impression was meeting an outstanding professional and friendly salesman with incredible knowledge on every question I asked. His caring of h My first impression was meeting an outstanding professional and friendly salesman with incredible knowledge on every question I asked. His caring of helping a customer me was one of the main reasons i bought from him. His passion for helping people shows thru with brightness. Thanks to Ferman BMW and Thomas Berges. More

Great service Department The Service team is always friendly and helpful; They communicate well before, during and after service so that you always know what is going on with The Service team is always friendly and helpful; They communicate well before, during and after service so that you always know what is going on with your car. You pay more at a dealership, but they frequently have specials and coupons and if something is under warranty, they cover it. More

Excellent service by the whole team at Ferman BMW! Always friendly and most important courteous of my time. Would not take my vehicle anywhere else. by the whole team at Ferman BMW! Always friendly and most important courteous of my time. Would not take my vehicle anywhere else. More

Great experience Very professional, I received timely updates from Jamie and overall great service. The price was a little higher than other places. All issues were Very professional, I received timely updates from Jamie and overall great service. The price was a little higher than other places. All issues were fixed More

Take lug nuts off I brought my BMW in to get the locked lug nuts off which I was told was going to be $350 to have 2 cut off. Needless to say I did not have it done the I brought my BMW in to get the locked lug nuts off which I was told was going to be $350 to have 2 cut off. Needless to say I did not have it done there and went to a tire place who got them off for free. I am not at all complaining about Jimmy whalen's quote I'm sure he had to put enough time depending on what you guys came across. More

Service Department extremely expensive Ferman BMW up charges OEM parts significantly higher than its competitors. In my experience the labor was 1001% the cost of the part. Labor time was Ferman BMW up charges OEM parts significantly higher than its competitors. In my experience the labor was 1001% the cost of the part. Labor time was under 1 hour. My other vehicle is a Mercedes Benz, I always take it to the dealership and I have never experienced such arbitrary and exorbitant charges. I am all for paying a fair price for excellent service, unfortunately this business is out of touch with the local market More

Great service all around, as usual! This dealership has been the best place to buy a car, get it serviced, and everything in between. Highly recommended by me! (A happy BMW owner) This dealership has been the best place to buy a car, get it serviced, and everything in between. Highly recommended by me! (A happy BMW owner) More

Great buying experience I want to say thank you to Robert Chodorowski for all the great work he did. He made all the arrangements needed to make this as great a buying experi I want to say thank you to Robert Chodorowski for all the great work he did. He made all the arrangements needed to make this as great a buying experience as possible. More