Ferman BMW

Engine replaced Had car towed to Mini because I bought it there, but then was glad I did! Marc and Paul were extremely helpful, took time to explain everything (mor Had car towed to Mini because I bought it there, but then was glad I did! Marc and Paul were extremely helpful, took time to explain everything (more the once) and helped me deal with my insurance company which was fighting us all the way. They kept me informed and were always patient and friendly. More

Friendly service Purchased car from your dealership a few months ago. Had check engine light go on. Was able to get in right away. Diagnosed was done. No problem was f Purchased car from your dealership a few months ago. Had check engine light go on. Was able to get in right away. Diagnosed was done. No problem was found. I was not charged for anything plus you guys washed and vacuumed my car on top of that. I have not had a problem since. Marc helped as much as he could despite the fact you guys were having computer troubles that day I thought I was going to be stuck there a lot longer then I planned but was out surprisingly sooner. More

Awesome customer service purchasing my new M2C! Purchased a car from out of town from Ferman BMW! Karl and Steve went the extra mile with the purchase of and coordination of the car preparation a Purchased a car from out of town from Ferman BMW! Karl and Steve went the extra mile with the purchase of and coordination of the car preparation and pick up. The M2 Competition is not an easy car to procure. Karl efforts to locate a car that fit all my requirements and have it delivered quickly was greatly appreciated. He was communicative in the entire process and was an absolute pleasure to work with. I arrived in town late in the day for pick up and Steve stayed after hours to make sure the car was detailed and spotless And ready to go. He was fun to speak with on all subjects of BMWs, and he ensured that the pick up went smoothly and had prepped all the paperwork prior to my arrival so it got done quickly when I arrived. He was awesome to work with and you could see the care he put in to making the experience of picking up my new BMW a wonderful one. I spoke with Joe for the finance aspect and he was also wonderful to be all with and supplied all the information and pricing on all the features and programs I had questions regarding. All in all I had a great experience with this team. They love BMWs, love to learn and talk about them and enjoy selling them. And I am very very happy with my new M2C!! More

Excellent Yes, I recommend this Dealership Ferman BMW at Palm Harbor, there are very professional people. The dealership always is clean and presentable. Thank Yes, I recommend this Dealership Ferman BMW at Palm Harbor, there are very professional people. The dealership always is clean and presentable. Thank you for your service More

Great service and understanding of vehicles This is an Impressive team with great communication, knowledgeable about their vehicles, provided fair pricing with financing based on credit score. This is an Impressive team with great communication, knowledgeable about their vehicles, provided fair pricing with financing based on credit score. This was an excellent overall experience. More

Had my car in service You guys are way high priced i have an extended warranty on my car and they payed for parts and some labor i was charged 600 for the difference i coul You guys are way high priced i have an extended warranty on my car and they payed for parts and some labor i was charged 600 for the difference i could have went anywhere and had my car repaired and would have just payed my deductible you are way over priced i will buy a car from you but ill never have it serviced from you More

Omg the best How can you beat working with Nick and Jamie in service? And Joe Smitha in Parts dept? What a team! Waiting for me when I walk in, loaner car ready, t How can you beat working with Nick and Jamie in service? And Joe Smitha in Parts dept? What a team! Waiting for me when I walk in, loaner car ready, text updates and my car clean when I get it back! The GSM Karl even comes out to say hi! More

Very accommodating and thorough Great experience with Ferman BMW. They were very patient with my timeframe and did not pressure in any way. Extremely quick to respond to any question Great experience with Ferman BMW. They were very patient with my timeframe and did not pressure in any way. Extremely quick to respond to any questions I had whether via text or email. I’ve purchased from both Ferman MINI and BMW and had stellar experiences at both. The newer facilities are very nice as well. There seems to be a lot of attention to detail at Ferman from top to bottom which is not apparent at other BMW dealers local to Tampa Bay. I highly recommend Alex Wolf and Marcos Villas - both went above and beyond! Matt Cerro at MINI is awesome too. More

yearly service brought car in for one year service, prompt and with out charge. can't get any better. car washed and vacuumed on return. I am quite satisfied. brought car in for one year service, prompt and with out charge. can't get any better. car washed and vacuumed on return. I am quite satisfied. More

Gerat Service I always feel as if my needs have been addressed on the first visit. They are courteous and helpful. The waiting area could be improved; there is a I always feel as if my needs have been addressed on the first visit. They are courteous and helpful. The waiting area could be improved; there is a stark contrast with the BMW waiting area in the same dealership, just across the parking lot. More