Ferman BMW

Fantastic service I took my vehicle in to get a few recalls completed and I experienced some of the best service I have at any dealership. Sal was fantastic on the phon I took my vehicle in to get a few recalls completed and I experienced some of the best service I have at any dealership. Sal was fantastic on the phone and in person with information and was very friendly. The entire staff team there seemed to love what they were doing and it was a great experience. More

Great service! I went in for the service, and they found that my battery needed to be changed. They managed to get a replacement for it and pass it with the warran I went in for the service, and they found that my battery needed to be changed. They managed to get a replacement for it and pass it with the warranty. I truly appreciated their help with this issue. Great Team! More

Outstanding Customer Services Cesar and all the service crew are absolutely the best service professionals around!! They provide prompt service and I always receive the highest Mai Cesar and all the service crew are absolutely the best service professionals around!! They provide prompt service and I always receive the highest Maintenance standard!! Keep up the great work!!🤙🏽 More

Good job Robert, phil and Aaron were great. Will def. buy another car here in the future. Love my new 750 can’t wait to rack up the miles! Robert, phil and Aaron were great. Will def. buy another car here in the future. Love my new 750 can’t wait to rack up the miles! More

Great Steve is the best always was and always will be Goes above and beyond his job title as a sales person much more personal when you buy a car with Steve Steve is the best always was and always will be Goes above and beyond his job title as a sales person much more personal when you buy a car with Steve it’s like family More

Oil change First oil change and all went well. Everyone was friendly. I don’t remember the associate but no comments, concerns or issues. That’s all First oil change and all went well. Everyone was friendly. I don’t remember the associate but no comments, concerns or issues. That’s all More

Excellent Customer Service! Marc was helpful, informative and provided excellent customer service in the Service Department. I truly appreciate the follow up contact and email of Marc was helpful, informative and provided excellent customer service in the Service Department. I truly appreciate the follow up contact and email of recommended services. More

Best BMW Service Best BMW service experience, I felt like I was the most important person there, I drive 34 miles for my service, go there or you won’t be sorry. Best BMW service experience, I felt like I was the most important person there, I drive 34 miles for my service, go there or you won’t be sorry. More

Highly recommend We have been dealing with Ferman BMW for years. Their Sales and Service departments are the best. In Sales we always deal with Steve Venden and Sales We have been dealing with Ferman BMW for years. Their Sales and Service departments are the best. In Sales we always deal with Steve Venden and Sales Manager Karl Alvarez. They are two of the very best! More

Diagnosis I recently had a new engine installed and it never ran right from the start even though is had supposedly been put through quality control testing, if I recently had a new engine installed and it never ran right from the start even though is had supposedly been put through quality control testing, if that was true someone probably would’ve told me about the old and broken parts that were placed on the new engine, and after I personally replaced them just to be able to operate the vehicle and get it to the shop I was told if I hadn’t fix that issue make it could’ve been taken care of, and upon this visit a diagnostic show a failing HPFP bank one, low fuel pressure sensor, one tire module and a arm tire sensor total repair cost $4600 outrageous this wasn’t done during the initial install. More