Ferman BMW

I love my M6, thanks Phil Bennis Just purchased a super clean 2017 M6 Grand Coupe from Phil Bennis at Ferman BMW. This was the best priced 2017 CPO in the country. Phil worked with Just purchased a super clean 2017 M6 Grand Coupe from Phil Bennis at Ferman BMW. This was the best priced 2017 CPO in the country. Phil worked with me and got me into the vehicle plus offered me a great CPO extension. I'm a few days into it and love driving it. Thanks Phil! More

Treated well Everyone I dealt with treated me like a valued customer, from sales to finance to the client advisor who went over the features of the vehicle with me Everyone I dealt with treated me like a valued customer, from sales to finance to the client advisor who went over the features of the vehicle with me. More

Good response and problem solved Mr. Paul Scaglione listened to my concern that the last visit did not solve the problem with my front alarm capability of hitting parking space low ba Mr. Paul Scaglione listened to my concern that the last visit did not solve the problem with my front alarm capability of hitting parking space low barriers. My concern was hitting these barriers and damaging my front bumper. He introduced me to Sal Graziano who had my car examined. After service, Sal explained that the front sensors were not sensitive enough to always warn about the low barriers and advised backing into spaces if possible. Sal did a great job and I asked to have him be my go to service advisor in the future. Both Sal and Paul are a great asset to B M W. More

Superior Customer Experience Ferman BMW sets the standard for BMW dealerships when it comes to putting the customer first and professionalism. The concern and care I was shown dem Ferman BMW sets the standard for BMW dealerships when it comes to putting the customer first and professionalism. The concern and care I was shown demonstrated to me that Ferman BMW purposes to establish long term relationships with their clients and To pursue excellence in all of their dealings. Five stars because six is not an option. More

Serviced and cleaned My car was serviced, washed and vacuumed and I didn’t have to wait a long time. Comfortable waiting area and friendly staff. After I made the appointm My car was serviced, washed and vacuumed and I didn’t have to wait a long time. Comfortable waiting area and friendly staff. After I made the appointment, I received a reminder text. More

Terrific sales person The salesman was courteous and helped get the paperwork done in a timely manner. He was responsive to my texts and helped me get preapproved for the l The salesman was courteous and helped get the paperwork done in a timely manner. He was responsive to my texts and helped me get preapproved for the loan. More

Great experience! I would highly recommend this dealership. Staff is friendly, honest, and they made car buying no hassle at all. We needed to get in and get out due to I would highly recommend this dealership. Staff is friendly, honest, and they made car buying no hassle at all. We needed to get in and get out due to it being Halloween, and they had everything ready for us. I will be going to Ferman for my next bmw! More

Repaired baring in front passenger wheel Great about getting our X5 in quickly along with offering a BMW loaner car while our X5 was being worked on. Jamie’s communication was great updatin Great about getting our X5 in quickly along with offering a BMW loaner car while our X5 was being worked on. Jamie’s communication was great updating us on the progress of our X5 More

Dissapointed with the quality of the work Dealer replaced the valve cover on our X3. When I checked the work I realized that they did not put the engine cover stand-offs back in and the engine Dealer replaced the valve cover on our X3. When I checked the work I realized that they did not put the engine cover stand-offs back in and the engine cover was just loose on top of the engine. Had to take it back to have them fix that properly. For a luxury car dealer like BMW and charging top dollar for service, I would expect a better level of care and attention to detail. More

Outstanding Everyone was very helpful, courteous and professional. Attention to detail was key and clear explanation of the steps and processes involved with the Everyone was very helpful, courteous and professional. Attention to detail was key and clear explanation of the steps and processes involved with the service visit and car loaner. More