Faulkner Volvo Cars Trevose

Jeff explained what my car needed, Always very helpful. Mark followed up the next day to make sure my car's AC is now working well. It is fine. Also had the car checked for a short tr Always very helpful. Mark followed up the next day to make sure my car's AC is now working well. It is fine. Also had the car checked for a short trip, have peace of mind that is OK to drive out of town. More

Professional Everyone is so friendly and go out of their way to help and make you comfortable. Very professional people working there. I was new to the service de Everyone is so friendly and go out of their way to help and make you comfortable. Very professional people working there. I was new to the service department and one of the employees walked over to my car and got in to show me where I was to drive in for service. More

Volvo Service Brought in for service for noisy ride, regular maintenance, and inspection. Easy to deal with. Loaner car clean and in good condition. Convenient hour Brought in for service for noisy ride, regular maintenance, and inspection. Easy to deal with. Loaner car clean and in good condition. Convenient hours. Good experience. More

Understanding and Help I went to the Faulkner Volvo showroom on Friday July 6th. Due to a change in the lives of my wife and I, we needed to go from two cars to one. We had I went to the Faulkner Volvo showroom on Friday July 6th. Due to a change in the lives of my wife and I, we needed to go from two cars to one. We had an 18 month old Subaru and a leased Volvo S60 for only 9 months. I explained my situation to Chris McShea and he was agreeable to working with me to get work on a solution. I then worked closely with Bryan Krantz to decide on the best car for us under the circumstances and he let Chris know what I chose. Bryan explained the car in very detail, from inside the cabin to under the hood. With a good idea of how the deal would work and the paperwork needed, Bryan returned to my house with me to pickup the other car. We returned with both, they saw that I described the 2nd car's care and condition accurately, and we shook hands and completed the transactions. Two great guys to work with. In fact, when Chris saw me that day he remembered me from 9 months earlier when I leased the S60. That impressed me. More

Excellent service Mark in the Service Department is always very attentive. He always keeps you informed about your vehicle and follows up to make sure everything is s Mark in the Service Department is always very attentive. He always keeps you informed about your vehicle and follows up to make sure everything is satisfactory. More

I wouldn't go anywhere else! Courteous and professional. Was always kept aware of the status of the repair. They did a great job! They always go above and beyond. Volvo is Courteous and professional. Was always kept aware of the status of the repair. They did a great job! They always go above and beyond. Volvo is lucky to have them. More

timely confident service and comfortable waiting area. Very direct service, did exactly what they said they were going to do at the price they had quoted. Very professional and prompt. Would recommend. Very direct service, did exactly what they said they were going to do at the price they had quoted. Very professional and prompt. Would recommend. More

Prompt and Courteous My son brought in our xc60 for some minor repairs. He was treated courteously and professionally just as my wife and I have always been treated. It i My son brought in our xc60 for some minor repairs. He was treated courteously and professionally just as my wife and I have always been treated. It is that kind of service that will have us returning when it is time to shop for our next automobile (hopefully a XC90). More

Friendliest and most helpful dealership ever! I have used the Faulkner Volvo Service Department on 3 occasions since buying my 2018 XC-90 and have been OVERWHELMED by the friendliness and desire t I have used the Faulkner Volvo Service Department on 3 occasions since buying my 2018 XC-90 and have been OVERWHELMED by the friendliness and desire to help on behalf of EVERYONE with whom I’ve come in contact. And of course, all of that effort would mean little if my vehicle problems were not resolved. But that has never been the case! The quality of the work performed has been TOP NOTCH and when the schedule slips, notifications are prompt and fully explained. Hey, “shift happens”, in everyone’s life every day. Communication makes it easier to understand and accept. Before leaving yesterday I made sure I got everyone’s name for future conversations, so I’d like to publicly say....Thanks Mark, Eva, Jeff, Rich and the rest of the team at Faulkner Volvo! You’re a great group of people to deal with. All the best, Ed Mackin, Sr. More

Awesome Experience - Friendly and transparent with pricing Tried to buy a Volvo through a few dealerships in NJ and PA and these guys were best far the best. Easy to deal with, polite and NO smoke and mirrors. Tried to buy a Volvo through a few dealerships in NJ and PA and these guys were best far the best. Easy to deal with, polite and NO smoke and mirrors. Great pricing. Terrific place to do business. Bryan Krantz did everything possible to make this easy for us! More