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Faulkner Subaru Bethlehem
Bethlehem, PA
458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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458 Reviews of Faulkner Subaru Bethlehem
December 29, 2016
Outstanding experience Ziad worked with us over the period of several months as we patiently waited for the VW TDI resolution. We love our certified used Legacy. Ziad was ex Ziad worked with us over the period of several months as we patiently waited for the VW TDI resolution. We love our certified used Legacy. Ziad was extremely professional and knows everything about the cars he sells without hesitation. If you need a car, ask for Ziad! More
by Dontodd
Employees Worked With
Ziad Abdelmassih
December 28, 2016
New car purchase at Faulkner Subaru Bethlehem, PA I am very impressed with Mr. Jared Neff about his professionalism during the purchased of my 2017 Subaru Legacy. He was very helpful during the p I am very impressed with Mr. Jared Neff about his professionalism during the purchased of my 2017 Subaru Legacy. He was very helpful during the process and makes the purchase of a new car a positive experience. This is the second new car that I purchased from Jared and will be sure to purchase my future vehicles through Jared and Faulkner Subaru. Ms. Morgan McGinnis was very helpful with familiarizing me with my 2017 Legacy. With the advancement of technology, her position is one of the most valued and a great idea! Jared initially reviewed everything with me at the time I took ownership of the vehicle; however, Morgan later took the time to thoroughly review all of the features and answer all of my questions. I also needed to speak with Mr. Anthony Cruz regarding a service appointment for my 2011 Subaru Legacy. As always, Anthony Cruz is always professional and knowledgeable in his field of work. Great teamwork by Jared, Morgan and Anthony! More
by Jim
Employees Worked With
Jared Neff, Anthony Cruz, Morgan McGinnis
December 16, 2016
Watch out for bad finance deal! Watch out for the interest rate game! I made the mistake of not doing my research on car loan rates because I knew my credit score was pretty good. Wh Watch out for the interest rate game! I made the mistake of not doing my research on car loan rates because I knew my credit score was pretty good. What a mistake! I was focused on negotiating the price of the car and hadn't prepared for the shady finance deal. They gave me a decent price on the car and made a huge profit on a high interest rate. When you go back in the room to talk about credit scores and interest rate, he will tell you that each credit scoring check is different and explain why it's lower than you think it should be. Then he shows you the rate and will tell you that they've compared it to others. My mistake that they didn't have to pick the lowest rate. After I signed the papers I went home and looked into finance rates (again, I shouldn't have been so niave). Wow! I got totally screwed! Im not stuck with paying over $1200 than I should have in interest! I'm sharing this for others to be much more prepared and learn from my angering mistake: Look into interest rates on your own and DO NOT trust their finance guy at the dealer. Oh, and make sure to hold your ground and say no! to the push for having extra coverage (he'll be especially pushy and give an impressive guilt trip on the "GAP" coverage). Even gave an example that his wife totaled the same car you're purchasing and it was lucky she had the GAP coverage. More
by Sebcoe
Employees Worked With
Frank Bernhard
September 30, 2016
Very easy purchase Probably the easiest car purchase ever. Salesman was up front with pricing. The car pick up went very smooth (Maybe 1 hour from the time we entered to Probably the easiest car purchase ever. Salesman was up front with pricing. The car pick up went very smooth (Maybe 1 hour from the time we entered to the time we drove off). Would not hesitate to buy another Subaru from these guys. Thanks you. More
by harrislevinson
Employees Worked With
Matt Adams
August 06, 2016
"Superb Experience" Let me start by saying how intimidated I felt about the process of buying a new vehicle. My worries disappeared as soon as I met Shawna and knew that Let me start by saying how intimidated I felt about the process of buying a new vehicle. My worries disappeared as soon as I met Shawna and knew that i was being helped by very pleasant and knowledgeable person. Shawna went far and beyond to get me a great deal and even went out of her way to pick me up. We had set a time to meet but I wasn't able to make do to my old vehicle breaking down on my way to the dealer. Do to this dilemma I didn't have a way to get there the next day, but no worries Shawna came to the rescue. She picked me up on her way to work. It doesn't stop there, Matt was also very pleasant and went into every single detail about my new vehicle before driving it off the lot. Sincerely I'am very thankful to every single staff member that I crossed paths with it is a unique thing to find good costumer service nowadays. Also, sorry if i didn't mention everyone in detail but it would just be to long. My best recommendation is for whoever is looking for a vehicle to definitely stop by Faulkner to experience the best car buying experience that I've had. More
by john2112
Employees Worked With
Shawna Sniezek, Matt Adams, Frank Bernhard
August 04, 2016
Quoted price, then reneged?? busy with customer being towed! 2016 Impreza, drive didn't feel right. Drove another, hugged the road. Owned Subaru's since 1999. Preoccupied with customer being towed back. Buyer Be 2016 Impreza, drive didn't feel right. Drove another, hugged the road. Owned Subaru's since 1999. Preoccupied with customer being towed back. Buyer Beware!!! More
by Georgene EMERY
Employees Worked With
Shawna Sniezek, Lani Spencer, Frank Bernhard
July 31, 2016
Excellent Experience, Friendly Staff The employees were all friendly and knowledgeable. They all worked hard to get me the best deal possible and made the whole day as painless as possib The employees were all friendly and knowledgeable. They all worked hard to get me the best deal possible and made the whole day as painless as possible. More
by hjfinn1
Employees Worked With
Joe in Finance, Dylan Haas, Lani Spencer
July 30, 2016
Quick & Easy My 2014 Forester was totaled on Saturday. Through the internet service I did my bargaining on Monday and just came in to pick up. The car just arriv My 2014 Forester was totaled on Saturday. Through the internet service I did my bargaining on Monday and just came in to pick up. The car just arrived at Faulkner Subaru Monday afternoon. They got the car ready for me and I brought it home Monday evening. More
by Sandy_Pizz
Employees Worked With
Jack Schleiff, Morgan McGinnis
July 14, 2016
Best car buying experience I have ever had! Everyone we worked with made the process so much smoother. It was a very low pressure experience and I always felt like they were doing everything th Everyone we worked with made the process so much smoother. It was a very low pressure experience and I always felt like they were doing everything they could to make me happy and comfortable with my purchase. The most impressive thing was that they were able to present all my options to me and I was able to choose what I wanted and they fit it into my budget! More
by chwago
Employees Worked With
Lani Spencer, Matt Adams, Frank Bernhard
June 02, 2016
Go see Roland Zuk about your next vehicle purchase! I've been searching for a specific truck to purchase which your dealership recently took in on a trade in. I saw the ad online and called and spoke wi I've been searching for a specific truck to purchase which your dealership recently took in on a trade in. I saw the ad online and called and spoke with Roland Zuk who was very helpful and friendly over the phone to set up an appointment to inspect and test drive the vehicle. When I arrived at the dealership the truck we up front and ready to be test driven. Roland met me in the parking lot and was very helpful with any questions and concerns that I had. From there on out everything went smooth and better then I could have expected. Top notch service from this dealership. The car was ready to be picked up in less then 48 hrs. Im impressed and pleased with the purchase. Cant say enough about the outstanding service provided by Faulkner Subaru! More
by Christopherdye
Employees Worked With
Roland Zuk
